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Betseyjohnson.com Customer FAQ

Top Answers & How-to Guides

What is Betseyjohnson.com's Phone Number?

The question we are asked most often is about how to talk to Betseyjohnson.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any exclusions to your promotions and discounts?

Yes, there are certain exclusions to our promotions and discounts. Please note that discounts and promotions cannot be combined with...
Ask any question you have about Betseyjohnson.com customer service, get an answer now.
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Order Tracking

How do I track my order?

To track your order on BetseyJohnson.com, log into your account and navigate to the "Order Status" section. Enter your order number...
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Order Changes

How can I change or cancel my order?

To change or cancel your order, please contact our customer service team as soon as possible with your order number and details of...
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Sizing

How can I find my size?

To find your size on Betseyjohnson.com, we recommend checking the size chart provided on the product page. You can compare your measurements...
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Gift Cards

How do I redeem a gift card?

To redeem a gift card on Betseyjohnson.com, simply enter the gift card code on the payment page during checkout. The value of the gift...
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Return Policy

What is your return policy?

Our return policy allows for returns within 30 days of the original purchase date. To be eligible for a return, the item must be unused,...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries worldwide. At Betseyjohnson.com, we understand that our fashion-forward customers...
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Payment Methods

What payment methods do you accept?

Betseyjohnson.com accepts several payment methods for convenient and secure transactions. We gladly accept all major credit cards,...
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Promo Codes

Can I use multiple promo codes on one order?

Unfortunately, only one promo code can be used per order on Betseyjohnson.com. The system is designed to accept only a single promo...
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Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for purchases made on Betseyjohnson.com. Our gift wrapping option is a great way to add a special...
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Loyalty Program

How does the loyalty program work?

The Betsey Johnson loyalty program offers exclusive benefits for our valued customers. Upon signing up, you will be awarded loyalty...
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Newsletter

What is your email newsletter and how can I subscribe?

Our email newsletter is a convenient way to stay updated on the latest news, promotions, and events from Betsey Johnson. Subscribing...
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Promotion Exclusions

Are there any exclusions to your promotions and discounts?

Yes, there are certain exclusions to our promotions and discounts. Please note that discounts and promotions cannot be combined with...
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Help me with my Betseyjohnson.com customer service issue

Ask any question you have about Betseyjohnson.com customer service. We will do our best to get you answers right away.
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