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Arizona Diamondbacks Customer FAQ

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How do I Contact Arizona Diamondbacks Customer Service?

The question we are asked most often is about how to talk to Arizona Diamondbacks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Arizona Diamondbacks Customer Questions

Will a backpack fit in the lockers outside stadium?

Yes, backpacks should fit in the lockers outside of the stadium. However, please note that the Arizona Diamondbacks encourage fans to not bring large bags to the stadium in the interest of safety and efficiency at the entrance gates. Please be aware of the bag policy in place at Chase Field before packing your bag for the game. The size limit for bags is typically 16" x 16" x 8". This policy ensures a safe and secure environment for all fans. Always remember, the less you bring, the faster you'll get into the stadium.
Asked Apr 16, 2024 5:28 PM

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