Walabot Customer Service Issues

I provided all the details I can. The Walabot device is not connecting to my new Galaxy Z Fold 3. It previously worked fine with my older Galaxy S9. Now, I keep getting the error message "Something went Wrong" despite trying to reset for 30 seconds and force closing the app. The specific error reads: "GETTDTask(commend id 0x40):Api Name: Socket, APP SDK error: -20, Native library result: -1, Native library extended Error: -1, Native library error string: null, App exception Message: Binding socket to network [redacted] failed: EPERM (Operation not permitted)." I attempted to create a new account, but when asked for the Wi-Fi password, it claims it's incorrect even though it’s the correct one. This issue is preventing me from enjoying the features of Walabot on my new device.