Vonage - Business Customer Service Issues

I am writing to inform Trina Williams about the recent Vonage order. The order number is #[redacted]8-[redacted], and the attention is needed for account #[redacted]. The Vonage order number is VMTS16MEA, and the Discover Vonage account number is [redacted]. The customer number is [redacted]-00[redacted]. The package includes an Ht802 Grandstream multi-port Ata. In Jefferson Parish, there have been issues with compliance in state certifications for death registrations. I have provided details about Restlawn Park Cemetery Inc. and the deed #[redacted]. This information aims to assist with various life experiences and inquiries, such as DreamCatcher.com, Gulf Coast Dream Catchers, and Keller-Williams. It also mentions Louisiana Congress of Library, housing tax rate credit units, addresses, and verification processes. Additionally, it includes details about FDA-approved robotic surgeries impacting Tulane University, merit scholarships, and transcripts. Please make sure to verify information for accuracy and compliance.

I have submitted multiple cases, but I have not received any responses. The website no longer allows me to download my phone recordings, which are essential for me. I was assured a week ago that someone would contact me about resolving this problem. Vonage, it is disappointing that there is a lack of direct communication for support. I urgently need access to my recordings from last week and I am frustrated with the current situation. Could you please assist me promptly as previously mentioned? Thank you.