Vincecamuto.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Vincecamuto.com customer service, archive #1. It includes a selection of 2 issue(s) reported December 4, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, my name is Jenna Peterpaul, and I have a Vince Camuto account under my email [redacted] I am interested in purchasing the Vince Camuto Nashlen Combat Boot, originally priced at $[redacted].00. After successfully applying the discount code BE1121H233TZ for 15% off, I attempted to use the student discount code SB0QECQEH2Q2 from Student Beans for an additional 15% off, as I am a full-time college student. However, I encountered an error message stating that the offer was no longer valid or already used by another customer. I am logged into my account and the code is correct, so I am seeking assistance to apply the student discount successfully. Thank you for helping me get the additional discount for being a student.
Reported by GetHuman6873687 on Saturday, December 4, 2021 5:42 PM
I recently bought 1 pair of Antonio Melani boots and 1 pair of booties. The exteriors look great, but unfortunately, the interiors of both are peeling badly to the point where I can't wear them anymore. This started happening the season after I purchased them. When I spoke to a Dillard's employee, they suggested contacting Antonio Melani's customer service, as this shouldn't be happening with their reputation as a high-end shoe brand. I'm frustrated because I own many older shoes and boots that are in better condition than these. I was surprised to find out that the only way to reach Antonio Melani is through Vince Camuto.
Reported by GetHuman-gilmorf on Thursday, December 1, 2022 3:48 PM

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