Videotron Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Videotron customer service, archive #1. It includes a selection of 2 issue(s) reported January 6, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello,
Happy New Year! I hope you had a restful break.
I mentioned on 6th December that this isn't the usual way to contact Cable & Wireless Communications. We've tried multiple ways to reach them in the UK, but the London and County office numbers haven't been working. We have an Autodial issue in the lift at Central Foundation Girls School in Bow, London, which could endanger the girls' lives if they get stuck without being able to call for help. Can you assist us in getting in touch with them?
Your prompt reply would be greatly appreciated.
Best regards,
Jonathan
Operations Manager
Central Foundation Girls' School
25-33 Bow Road, London, E3 2AE
Tel: [redacted] [redacted] (ext [redacted])
Website: www.central.towerhamlets.sch.uk
Reported by GetHuman6993946 on jeudi 6 janvier 2022 14:35
I am currently in the Dominican Republic and would like to have access to phone calls and texts, including unlimited calls to Canada, the United States, and within the Dominican Republic. I was informed back in November by one of your representatives that this service could cost $13 per day. I'd like to confirm if this offer is still valid and understand how to activate it for two separate days. While I do not have a local number, you can reach me via WhatsApp at [redacted]. My account number is [redacted]1-[redacted]-2.
Furthermore, I had temporarily suspended my phone service for $40 starting on February 25 until my return. If I choose to use the $13/day option, will it impact the $40 hold? Please reach out to me on WhatsApp at [redacted]. Your prompt assistance would be greatly appreciated as I need a working phone here while retaining my current number. Thank you.
Reported by GetHuman7164948 on lundi 28 février 2022 13:50
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