US News & World Report Customer Service Issues

I am Ajay Ganesan Iyer, a final year engineering undergraduate at the National Institute of Technology in India. I am seeking to pursue a master's degree in electrical engineering in the US, specializing in either control systems or robotics. I hold a GPA of 3.34/4 and GRE scores of [redacted]/[redacted] in Quantitative and [redacted]/[redacted] in Verbal. I have completed four internships at reputable institutions in India and Germany, including Technical University of Berlin. I have been diagnosed with dyslexia, dyscalculia, and dysgraphia. I have faced rejections from universities such as USC, Yale, University of Maryland, and Penn State, while admission decisions from Michigan State University and North Carolina State University are pending. I hope that US News can assist in advocating on my behalf with these universities to provide me with an opportunity to pursue my studies in the US, considering my learning disabilities and my enthusiasm for higher education.

Hello, I made a mistake yesterday when I ordered your publication instead of The Washington Post. I was researching my school's Human Rights Clinic at The University of Miami School of Law when I received a message about a professor who used to work at The Council on Foreign Relations. I mistakenly subscribed to your publication while distracted and would like a refund. Being a student on a tight budget, I only need the subscription for that specific research purpose. I'm unsure if I requested the refund within the 24-hour timeframe, but I hope I did. I would appreciate your assistance with this matter as $40 means a lot to me at this point. I have also emailed [redacted] about this issue. Thank you for your help, Sean C. [redacted] JD Candidate, The University of Miami School of Law