Triton Showers Customer Service Issues

The following are issues that customers reported to GetHuman about Triton Showers customer service, archive #1. It only includes a single issue, reported on March 27, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Hi, I recently bought the Triton T100XR shower from Buyaparcel on eBay. The hose holder that came with it is too large to fit onto the riser rail when the inner fitting of the soap dish holder is in place. When the inner fitting is removed, the soap dish is too loose to stay on the riser rail. Could you please provide me with the correct size soap dish holder and hose retainer that will fit the shower riser rail properly? Thank you in advance!