Travellerspoint Customer Service Issues

The following are issues that customers reported to GetHuman about Travellerspoint customer service, archive #1. It only includes a single issue, reported on February 11, 2019. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

I'm feeling a bit frustrated with Travellerspoint because I can't seem to find a user manual to assist me in navigating the site and getting started. I watched some videos on YouTube, but they didn't cover all the steps and the website interface looks different from what I see. It's not clear which icons to click on. Can someone please offer me some guidance? Should I start by setting up a blog or planning a trip? What does the "embed" feature do? I'm also unsure how to add pre-booked accommodations. Any help on these matters would be appreciated.