Travelex Insurance Services Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Travelex Insurance Services customer service, archive #1. It includes a selection of 1 issue(s) reported June 29, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello,
I hope this message finds you well. I have been trying to reach out to Kiwi without success. I recently underwent hip replacement surgery and will not be able to travel. Despite my attempts to contact Kiwi via phone, I have been unsuccessful. The online link provided redirects me to the main page to buy airplane tickets, making it impossible to address my situation. Consequently, I have sought legal assistance from AMEX to file a claim due to the lack of communication channels. I purchased travel insurance precisely due to the uncertainty of my hip surgery, but the timing did not align with expectations. I kindly request you to get in touch with me to cancel the trip and arrange the entitled refund. You can reach me at [redacted]32. I contracted the travel insurance with your company; therefore, please contact me at your earliest convenience.
Thank you,
JC Velázquez
Reported by GetHuman8466932 on jeudi 29 juin 2023 09:27
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