TitleNine.com Customer Service Issues

Two doctors and my friends joined me to shop at your Boise, Idaho store, ready to make significant purchases. The ladies piled their selected items on the counter, planning to pay with U.S. legal tender cash. Shockingly, they were informed that your store does not accept cash payments! They were understandably taken aback because cash is legal tender for all transactions. What if customers do not possess a credit card but have cash on hand? It's disappointing that your store's policy excludes cash transactions. Personally, we often help needy individuals with cash and some have expressed interest in shopping at Title9. Denying them the ability to use cash seems discriminatory. People from different backgrounds, whether Caucasian or people of color, feel offended when their cash is not accepted. Could you clarify your official policy regarding customer cash payments? We would have loved to purchase all those clothing items from your store but had to take our business next door where they gladly accepted cash.

Yesterday, I purchased a $[redacted] e-gift card for my daughter-in-law. The order number is [redacted]9. I used my credit card for the purchase and selected to have it sent to me so I could include it in her birthday card. Although Dawn Bradford's name was input as the recipient, I received the card with my name, Susan Bradford, in the "to" and "from" sections. I would like the card to display Dawn Bradford's name as the recipient.