Sweet Sue Kitchens Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Sweet Sue Kitchens customer service, archive #1. It includes a selection of 3 issue(s) reported November 3, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I bought 2 cans of this for my sons' lunches. Typically, 1 can is enough for both with some fruit. Upon opening the first can, it was mostly broth with 5 mushy dumplings and 2 tablespoons of chicken. Concerned, I took photos and disposed of it. The second can had the exact same issue. Unsure if there's a shortage or if it's a bad batch, I purchased them from Walmart. I would like a refund or replacement cans. I am only asking for what I paid for and would appreciate it greatly. I have photos of both cans and barcodes for reference. Thank you.
Reported by GetHuman6771200 on Wednesday, November 3, 2021 3:46 AM
I have multiple sclerosis and high blood pressure, but I stick to a regular diet. While at Walmart, I noticed your 24 oz Sweet Sue chicken and dumplings product. The nutritional information on the back states it contains [redacted] mg of sodium per serving, and there are 3 servings in a container, totaling over [redacted] mg of sodium. For someone like me with a sensitivity to sodium due to my heart condition, this misleading labeling could have serious consequences. Sweet Sue should be more transparent about the actual sodium content to prevent potential health risks to consumers like myself.
Reported by GetHuman-munkset on Sunday, April 24, 2022 2:38 AM
I recently tried your chicken and dumplings product, but I was disappointed. Instead of the creamy, moist dish I was expecting, it turned out watery, resembling more of a soup. I suggest adjusting your recipe to improve the texture and flavor. Slow cooking the chicken and enhancing the gravy may help enhance the overall taste. I even added condensed milk and corn starch to thicken the dish, making it more palatable though the flavor was still not quite right.
Reported by GetHuman-cobrapc on Friday, September 9, 2022 2:33 AM

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