Spirithoods.com Customer Service Issues

The following are issues that customers reported to GetHuman about Spirithoods.com customer service, archive #1. It only includes a single issue, reported on December 19, 2019. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

I'm frustrated because the sizing information for my coats was completely inaccurate. I reached out via email to request a return and shipping label four business days ago, but I have not received any confirmation yet. I have only 15 days left to return the merchandise for a refund, and I cannot find any information on how to proceed from your company. Additionally, no one is answering the customer service telephone number, which is very disappointing. I wonder why it's not possible to simply download a shipping label from your website, like most other companies allow.