Slots.lv Customer Service Issues

I had a disappointing experience at the casino. I spent over an hour on chat with no resolution and was not even offered a small compensation for the inconvenience. I wanted to enjoy playing at the casino but ended up feeling frustrated and disappointed. Thank you for the disrespectful service, it was a terrible experience. I have never experienced such poor customer service in my life. I hope the company will do better in the future.

Good morning, Sir/Madam. I am writing to lodge a complaint about the service I received at your branch office located in Osolo Way, Ajao Estate, Lagos, Nigeria on August 30, [redacted]. I attempted to transfer ₦77,[redacted] to purchase a Techno Spark 9 through the FCMB ATM machine opposite your branch. After the transfer, I checked with them, and they mentioned not seeing the alert yet. They requested my phone number in case they found the alert, but to date, I have not received any calls. I visited my bank, and they confirmed the successful transaction. How can I retrieve my money? Aku Bitrus Anzaku, Customer. Thank you.

Dear Team, I attempted to register on September 25th but encountered issues with the email address being rejected. I need assistance with my registration as I am unable to log in despite trying again yesterday. I tried utilizing two different email addresses and various formats (jpg, pdf) for my document photos, but the problem persists. Emails used: [redacted], [redacted] Thank you for your assistance. Best Regards, Kitti