ShowClix Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about ShowClix customer service, archive #1. It includes a selection of 1 issue(s) reported December 14, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I made an error trying to order 6 tickets at 3:30 but the system only allowed one, leaving one in my cart unnoticed. I eventually ordered all 6 at 3:00pm, not realizing the extra ticket until I checked the receipt. I am retired and disabled and wanted to treat my family. I'm seeking a refund for the mistakenly purchased ticket as I only intended to buy 6. I am on a fixed income and can't afford this mistake. I hope for a fair resolution. I have reached out through email but have not had a satisfactory response, even after finding a support number on the website. Their customer service has been unresponsive despite promises to contact me. The online support system has been unhelpful, and the chat feature does not connect.
Reported by GetHuman-fjvvvvv on Wednesday, December 14, 2022 7:26 PM

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