SeniorPeopleMeet Customer Service Issues

My free membership was supposed to be canceled completely, along with a total refund, which I have received. This was due to my profile being hacked four times, as previously reported. I have recently received notifications indicating another attempt from a different electronic source to access my profile, as per your email. You requested to be informed if using a different source, and my account was frozen. My name is Edward Hammond at [redacted] I would like my free account/profile to be permanently deleted this time to prevent future hacking attempts. Please send a confirmation email once the deletion is complete.

I received an email on March 15, [redacted], stating: Dear Artistic123, We appreciate your use of SeniorPeopleMeet.com. Your refund request of $33.95 has been approved and will be credited within 72 hours. Please note that some banks may take longer to process refunds. The credit should reflect on your credit card statement in the next two billing cycles. If you have any further inquiries, feel free to reach out to Customer Care through the provided link. If you experience issues logging in, you can use the Contact Us form and mention your username "Artistic123." Warm regards, SeniorPeopleMeet.com Customer Care I remember visiting your site around 7-8 years ago. Despite following the cancellation process, I haven't noticed any charges on my accounts. Kindly confirm the account where the $33.95 will be refunded, along with the date of the original charge. I suspect unauthorized access to my account and request its permanent closure.

I would like to request the cancellation of my subscription/membership to "SeniorPeopleMeet" effective immediately and retroactively to my last payment on September 11, [redacted]. I no longer wish to continue using your service due to the lack of performance and delivery on your part. Despite being paid up for three months in advance, I have not been receiving any emails from SeniorPeopleMeet.com (SPM). It appears that I was still being billed by SPM without receiving any communication, leading to an oversight on my part. I believe that SPM owes me reimbursement for at least three months of service that I have paid for but not received. I feel disappointed for potentially missing out on finding a lifetime partner during this period. Thank you for your understanding and cooperation in addressing this matter promptly. - R.W. September 21, [redacted].