Saatva Mattress Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Saatva Mattress customer service, archive #1. It includes a selection of 1 issue(s) reported September 28, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I received the mattress today that my sister, Lucille Finn, purchased for me. The delivery person caused some damage to the box spring while bringing it in, leaving the lining torn. I would appreciate it if this could be replaced. Additionally, the tag on the bed indicates it's a Slim Luxury Firm, but the receipt states it's a Flagship Luxury Firm. I'm wondering if these are the same product. Please contact my sister, Lucille Finn, at [redacted], or reach out to me at [redacted] regarding this matter. Name: Lorraine Pagnotta Email: [redacted] Email: [redacted] Thank you for your assistance.
Reported by GetHuman5309634 on Monday, September 28, 2020 7:40 PM

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