Rugs-Direct.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Rugs-Direct.com customer service, archive #1. It includes a selection of 1 issue(s) reported April 21, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I have purchased several rugs from your store and have been mostly satisfied, except for the last three runner rugs. Unfortunately, one of them is significantly crooked, despite my attempts to fix it with rug tape. I am unable to straighten it out, especially since I have family visiting soon. I believe this is a manufacturing defect, and I am requesting a full refund without being responsible for the return shipping costs. Please address this issue promptly. Thank you.
Reported by GetHuman8315928 on Friday, April 21, 2023 2:43 PM
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