Rockland Trust Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Rockland Trust customer service, archive #1. It includes a selection of 1 issue(s) reported February 25, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On December 17, [redacted], I closed my Money Market Savings Account #[redacted]28. Later, on December 27, I received a notice indicating a balance of -36.57 as of December 17, [redacted]. However, by January 31, [redacted], I received a letter showing a $35 deposit and a zero balance. I am confused as to why there was an overdraft and fee if the account was closed. Has this mistake been corrected? Can you confirm that the balance is now zero and that I do not owe any money to Rockland Trust? I tried calling but did not get a clear answer. Despite being promised a call back, I have not received one for several days. Could you please provide me with an update on the account status? Thank you.
Reported by GetHuman7157978 on viernes, 25 de febrero de 2022 19:21

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