Ripple Customer Service Issues

Hello, I need assistance. I recently joined your XRP airdrop and unfortunately lost all of the XRP I had. As a devoted husband and father striving to reach [redacted] XRP, I eagerly sent [redacted] XRP to the airdrop expecting to receive double back, only to be left empty-handed. Seeking guidance from giveripple2021 support, I was instructed to send any amount to their wallet for a double return, which never materialized. Despite providing evidence of my transaction and retaining the entire support conversation before they ceased communication, I have yet to recover my hard-earned coins. I am willing to earn XRP independently, but kindly request the return of my funds. Thank you for your attention, and if unable to assist, please advise on the appropriate course of action. Thank you.

Hello, Greetings to all, I am Josefina B. Dela Cruz, a newcomer to the world of cryptocurrency facing a new issue. I am reaching out for help as I encountered a problem. I transferred XRP to Gcrypto through Gcash using my CWallet (CCTIP). Regrettably, I was unaware that I needed to input the 'destination account' or 'ledger' details during the transaction. The transfer of XRP was successful, but upon checking my Gcrypto account, I realized that I did not receive anything. Later, I learned that I should have included a "destination account" (if I am not mistaken), which is a series of numbers. I am unsure if there is a way to retrieve my XRP in CWallet or if there is a specific procedure to recover the XRP in my Gcrypto account. I am hopeful for a timely assistance on this matter. Thank you and blessings to all.