Reddit Customer Service Issues

Hello, I came across a Reddit post on May 3, [redacted], between 5 and 11:30 pm. It was about a young teen who heard a motion alarm going off outside his room, making a “dink” noise despite no one being there. This teen, feeling guilty, visited his friend named Max, heard strange noises at his place, and a few days later, Max disappeared. The teen suspected the entity might have followed him, possibly causing Max's disappearance. I wanted to comment but couldn't find the post on May 4, [redacted]. I believe this person might need help against a malevolent spirit and would like to assist in finding this post or offering advice through contacts. Please reach out to me at [redacted] or [redacted]. I'm a retired Air Force LtCol and an Editor in Northern Virginia, willing to help in any way I can. Thank you. - C.M.

A few years back, I created a Reddit account using both a computer and a phone. These days, I only use my phone. I've been using the "Reddit is fun" app since I got this phone, and my account was always logged in. Recently, I noticed posts and comments on my profile that I didn't make, which worries me. I decided to delete my account, but when I tried, I couldn't log in because my password wasn't working. Now, I'm struggling to delete my account, and I'm concerned about someone else using it. I hope Reddit can assist me in deleting my account. Best regards, Garrison12795

My daughter came across a post discussing the IB program she recently completed. Unfortunately, someone mentioned her name in the comments, and now others are reacting to it. This situation is distressing for her, as well as for her stepfather and me. We believe this is a form of bullying. She did not write the post, and we are concerned about her privacy being violated by having her full name shared. I kindly request that the entire post be removed, or at least the comment containing her name be deleted. I strongly oppose any kind of online bullying, and this incident has deeply affected my daughter. The individual who posted her name created an account solely for this purpose. Her name is Tyler Ball. I urge for prompt action on this matter.

Dear Reddit Administration, I am reaching out on behalf of HitBTC exchange, established since [redacted]. With over 1 million followers, we aim to address the recent permanent suspension of our account, u/hitbtc, on October 27th. Unfortunately, this suspension led to the loss of control over our subreddit, r/hitbtc, without prior warning or a clear explanation. Despite our immediate appeal on the same day, we only received an automated response and remain suspended to date. We seek guidance on the necessary steps to restore our account access. If any violations of Reddit's Content Policies occurred, we are committed to rectifying them promptly. Maintaining control of our community is of utmost importance to us. Our official Reddit account, u/hitbtc, is distinct from imitating accounts like u/HitBTCSupport, which we have reported for attempting to gather our traders' personal information. Unfortunately, our reports resulted in the suspension of our own account. Thank you for your assistance in advance.

I'm finding it difficult to continue using your site. I'm unsure if individuals are being paid to spam the forums or if there's a single person responsible, but we've confronted them, and they thrive on the attention. They account for two-thirds of the posts, mainly focusing on relationships, and my friend and I have identified over [redacted] of their accounts. This situation is frustrating for users genuinely seeking connections. Their motive seems to be seeking attention, indicated by their consistent writing style and format. Can someone look into this matter?

I recently received a message on Instagram from a user named alinatori.omm, who claimed an explicit photo of me was posted on her Reddit page by someone named Sven Wes. Despite my inquiries, she has not provided the specific page or group. She mentioned my actual name was included in the post, allowing her to contact me. Although she said she removed the post, I later got another message with a different photo of me. Unsure how my pictures ended up on Reddit, I feel this user might be behind it. I seek assistance to 1.) verify if the username alinatori.omm is on Reddit, 2.) remove my photos from the site as I did not give permission for them to be there, and 3.) identify the person responsible for harassing me. The user mentioned the photos were posted by Sven Wes. I can share the conversation screenshots with anyone on Gethuman.com who can help me address this. Thank you for any assistance you can provide.

Hello Reddit admin, I hope you are doing well. I recently created a Reddit account using the email address [redacted] on April 4th, [redacted]. Initially, my username was set as VivianEME, and I mentioned EastMeetEast in my profile. However, I realized that setting my username as EastMeetEast would make it easier for users to find us. When I attempted to change my username to EastMeetEast today, I discovered that it was not possible and decided to deactivate the account. Now, when I tried to create a new account using the same email address and the username EastMeetEast, the system indicated that the name was already in use by a deactivated account. I am seeking assistance in either retrieving the former account and changing the username to EastMeetEast or creating a new account with that username. I appreciate your prompt attention to this matter. Thank you in advance for your assistance.

Hello! I work as a photographer, and recently one of my photos went viral. Various news and radio stations have asked for permission to share it and have given me credit whenever they posted it. Unfortunately, I discovered that someone from Reddit took a screenshot of the photo without permission and shared it. The issue is that one of the models in the photo is an underage girl, and the Reddit post started discussing her body inappropriately, referring to her as a porn star, and even mentioning sexual activities with older men. This caused distress to the girl's mother, who is my client, as she found out that her daughter saw the post at her high school. I have tried everything to have the post removed. I reached out to the original poster multiple times, filed a DMCA takedown notice, requested a copyright infringement removal, contacted moderators and admins, and even emailed Reddit directly. Unfortunately, I have not received any assistance in resolving this distressing situation, which not only affects me personally but also impacts my business negatively. I am seeking help to address this issue promptly.

I'm Michael Butler. I use the Reddit mobile app on my iPhone with two-factor authentication (2FA) through Authy. Recently, I switched from an iPhone 5 SE to an iPhone 8 Plus and encountered a problem when transferring my synced account information. The 2FA option for Reddit in my Authy app disappeared. I tried to reinstate it, but it requires scanning a QR code or manually entering a code generated by Reddit. However, since I can't access my Reddit account without 2FA, I'm stuck. I contacted Authy, but they advised me to reach out to Reddit to resolve the issue. Can you please disable the 2FA on my Reddit account temporarily so I can log in and re-enable it with Authy?

Hello Reddit community, I wanted to share that I specifically visit Reddit to engage with The Donald. Despite differing opinions, I find them to be a respectful group that welcomes diverse viewpoints. While they may use strong language, I have not seen calls for violence on the subreddit. The recent quarantine of The Donald seems to be a move by Big Tech to stifle political discourse, which is concerning. If The Donald is banned, I may no longer frequent Reddit as I am not interested in other subreddits. I will likely support The Donald community wherever they relocate. By silencing one group, Reddit risks alienating users and creating the impression of censorship against certain ideologies.

Three Inquiries for the *** r/ebola Community: I am planning to join Reddit soon, by Thursday, 8th August, around 11:45 PM. 1. I heard that new members on Reddit may have limitations in adding content for several days to a week. Could anyone confirm this? How can I overcome this issue to engage in discussions on my favorite topics in my subreddits? 2. Regarding my first post discussing the DRC Ebola outbreak with seven paragraphs, I have around 14 hyperlinks to sections of a document, and four cited references to online sources. What's the maximum number of hyperlinks I can include without violating any rules? 3. I will be sharing 'already copyrighted' content that is less than a month old on Reddit. Is it permissible to post such content? Lastly, I would like to understand the distinction between uploading original content versus sharing a link, image, video, or commenting on a post. Your input would be greatly appreciated. Thank you, Na'eem

I posted a question on Reddit on 10/23/19 inquiring about others' first experiences with masturbation. Unfortunately, I received an aggressive reply accusing me of being a "pedo" from a user named ShotBigLoad. In response, I pointed out the irony due to his username. On 10/24/19, I was alarmed to receive an email from Reddit warning me about their policy on Pedophilia, implying further consequences for any more offenses. I want to clarify that my query was not in support of Pedophilia. I simply shared my own experience and do not condone such behavior. I am seeking retractions for the statements made on 10/23/19 by ShotBigLoad towards me and Reddit, as well as the email I received from Reddit on 10/24/19. These accusations are unfounded and damaging to my reputation.

I have encountered difficulties with another Redditor named NytronX, who has alleged that I am harassing him and using multiple accounts to downvote his comments. I received a warning despite not engaging in these behaviors. In an effort to demonstrate my innocence, I have deleted my additional account. It is worrisome that my primary account is now at risk purely based on his accusations. Is it not necessary to provide evidence before taking action? I want to emphasize that I am not involved in any harassment or downvoting against him. I request that his accusations be thoroughly investigated, rather than solely relying on his claims.

I recently created a new account with the email [redacted] and username Advocate4CivilLibs. Yesterday, I attempted to make posts but have encountered issues. Despite not violating any community guidelines, some moderators have informed me that my account is too new to post in certain subreddits. Strangely, I am unable to post in any subreddit, even those where I meet the posting criteria. When I try to report these issues through the app, I am redirected back to the settings page without the problem being addressed by support. This lack of explanation and ability to voice my concerns is concerning, and it feels like my freedom of speech is being unfairly restricted. I urgently need assistance with this matter.

Hello, I'm Jackie Figueroa, an influencer who creates YouTube videos. Unfortunately, I was hacked some time ago, and the hacker is attempting to sell photos of me on a Reddit post. I urgently need assistance in having the entire post removed; however, I have been unable to reach anyone through customer service. Please address this matter promptly. The link to the Reddit thread is provided below. Thank you.

There are 2 moderators in the subreddit opioid_rcs, known as 'paintraincominthru' and 'vamparchist'. They have a tendency to ban users who disagree with them, delete entire threads they don't approve of, label users with tags such as "troll", and engage in name-calling and unnecessary arguments followed by bans. Despite multiple reports to the main moderator, their behavior remains unchanged. Recently, I was falsely accused of being someone named Christian by 'paintraincominthru', resulting in my ban. Subsequently, 'paintraincominthru' mistakenly messaged me about looking into the issue, revealing their intention to delay addressing the problem to avoid further messages. These moderators exhibit toxic behavior, particularly 'vamparchist' who claims to promote harm reduction but posted about experimenting with a potent RC opiate, contradicting harm reduction principles. Their actions risk influencing individuals to try dangerous substances. Despite several reports, these moderators persist in censoring comments and banning users they dislike.

Hello, my name is Juan, and I frequently browse the dark web to participate in forums and the Debian Project. I recently got banned on Reddit after someone misinterpreted my comment about "CP quality needing to be paid." In reality, my intention was to inform, as the beginning of the comment states. Here is the link to the comment: [redacted] In another subreddit, I mentioned that CP evokes bad memories for me, showing my disapproval. I support the "TOR Against CP" campaign. Here is the link to that comment: [redacted] I believe the person who reported me misunderstood my stance. Despite that, my comment was well-received by the subreddit. I hope the admin understands this situation. I cherish Reddit and have a friend who is also active there. Thank you and have a good day! :DD P.S. English isn't my first language, so please excuse any mistakes. P.P.S. I can't access Reddit on my PC at all. [You are logged in as:] El-vale-verga-troll Please translate my username, which means "If I offended you, please read my username" with the word "troll." That's it, thanks! :DD

I've lost access to my Reddit account, u/MRN11. It seems to be suspended as I can't log in. Approximately a week ago, I was unexpectedly logged out of my main Reddit account while using the mobile app, and now I can't log back in. When I search for my account online, it appears without any karma, name, or history of activity. I've tried various solutions but haven't had any success. Your assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this issue.

I am looking to reach a representative from Reddit corporate headquarters to assist me in completing and signing a Declaration on the Prohibition on Contracting with Entities Using Certain Telecommunications and Video Surveillance Services or Equipment. In order to continue using the Reddit social media platform, this declaration is necessary. Please contact me via email at [redacted] or phone at [redacted] to facilitate the completion of this requirement. Failure to obtain this signed declaration may result in being unable to make purchases from Reddit Inc.

Subject: Cease and Desist Request Regarding Defamatory Content Dear Reddit GetHUMAN, I am writing on behalf of Ms. Xia Fan of [redacted] B.C. Ltd., also known as Van Pro Disposal. We have noticed the recent defamatory post on your website, which contains false information about our company. The post in question, titled "Segal Disposal (VanPro) scam – looking for witnesses," is damaging our company's reputation unjustly. It is important to note that Van Pro Disposal and Housewise Construction Ltd. are separate entities, and the allegations made in the post are false. We kindly request that you remove this defamatory content from your website immediately. Failure to do so within two days will result in further legal action. Please confirm once the content has been taken down. Thank you for your prompt attention to this matter. Sincerely, Ms. Xia Fan [redacted] B.C. Ltd.