The following are issues that customers reported to GetHuman about Quora customer service, archive #1. It includes a selection of 20 issue(s) reported March 23, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello,
I'm new to Quora. Twice I've attempted to reply to someone, but instead of sending, I receive a notification to verify my email. I click OK to resolve it, but it doesn't fix the issue! After searching, I notice my profile has an old Outlook email address that I no longer use. When I try to add a new email, it doesn't work. Can you help fix this so I can respond to people?
Thank you,
Example:
From: P. <[redacted]>
To: Quora Digest <[redacted]>
Cc:
Bcc:
Date: Sun, 22 Mar [redacted] 22:42:27 -[redacted]
Subject: Re: Should I let a homeless person sleep in my garage?
Why do I need to verify my email when replying? (I can't see a way in settings to do this).
Yet, I receive this digest here?
PN
Reported by GetHuman4511099 on lunedì 23 marzo 2020 14:11
I believe I have been unfairly censored by Quora moderators. I called out insincere commenters who were clearly creating division among U.S. citizens to spread hate and push the CCP's agenda. These individuals seem to be CCP operatives, and it's disheartening that the moderators are supporting them and their anti-American hate speech. I would like these moderators to undergo training or be removed due to their clear bias. The actions of online forums like this are truly shameful. I plan to file a complaint with the FCC, my representative, and any other entity that regulates internet companies who operate under the guise of liability laws protecting them from lawsuits related to members' content.
Reported by GetHuman5092932 on giovedì 23 luglio 2020 06:26
When someone searches for my name, they see a misleading post from when I answered a question on Quora. The post implies something untrue about my past, causing confusion for those unaware of Quora. This has created an awkward situation as my new boyfriend discovered this when searching my name. Despite explaining the situation to him, it still remains visible on Google. I temporarily deleted the answer on Quora to try and resolve the issue, but it persists. I would appreciate any advice on how to remove this embarrassing misinformation from Google search results.
Reported by GetHuman5219293 on martedì 1 settembre 2020 09:20
I have concerns about the presence of racism and prejudice on Quora. It appears that there is a double standard where certain hateful comments are allowed while others are censored. In my experience, a legitimate comment advising someone to educate themselves about a cultural practice was flagged as inappropriate, while more disturbing content remains uncensored. There seems to be a lack of effective communication channels to address these issues with those in charge at Quora. I hope that there can be a fair approach to moderating content that doesn't promote racism and bigotry.
Reported by GetHuman-raphtvrt on lunedì 19 ottobre 2020 01:08
Please address the following issues regarding my Quora ban. My followers increased rapidly, and my views shot up, which I believe led to my account being flagged for "scam," a reason I deny. It is concerning that my answers were deleted without notification or a proper explanation, hinting at a covert agenda. I request the immediate restoration of my account, along with all my answers and followers. This aligns with principles of freedom of information and human rights, essential for an open and democratic platform. I urge you to uphold these values and reverse this unjust action promptly to prevent further escalation.
Reported by GetHuman-eingang on sabato 31 ottobre 2020 15:30
Quora has been unresponsive to my multiple requests to unsubscribe from their emails, which I never signed up for. Upon contacting them via phone, I was abruptly disconnected. I believe their persistence in sending unwanted emails may constitute harassment. I am unsure of the appropriate authorities to report this issue to. It is frustrating that despite these efforts, Quora continues to send me emails about an account that doesn't exist and has not taken any meaningful steps to resolve this matter. Their recent inquiry about my satisfaction with their nonexistent handling of the situation only adds to the frustration. Quora's lack of accountability and disregard for privacy concerns is concerning.
Reported by GetHuman-larrywht on lunedì 9 novembre 2020 17:32
I was informed that my account was canceled because I do not have the title MRS. What? Many people don't use a title. I feel I am being treated unfairly. Also, about the formatting, what? I was hacked, could it be during this time? I also noticed that whoever hacked me input incorrect credentials. I have corrected that issue by putting in my real name. I'm not sure what else to do. I need help, please. I am not sure what you are referring to in terms of changing the format. I fixed my name in one place. Could you please send a link showing where the formatting is incorrect, and I will rectify it. Also, please provide a link to correct any other screens that require the title MRS. Will I be suspended for not having the title MRS?
Reported by GetHuman-slindimo on venerdì 13 novembre 2020 21:03
I am a space owner with 7 spaces on Quora. Recently, I have encountered an issue where my team and I are not receiving emails from Quora. Despite resetting both my Apple and Quora passwords, and receiving the confirmation code from Quora, the problem persists.
After seeking advice from Apple support and checking all settings, we made sure everything was configured correctly. Although our emails briefly started working yesterday after resetting the passwords, they stopped again shortly after.
This situation is impacting my ministry's ability to function effectively. Any assistance would be greatly appreciated.
Reported by GetHuman-jesusjil on venerdì 18 dicembre 2020 00:19
I would like to unsubscribe from this phone service. I have already attempted to do so several times. Do you not have any honor or integrity? It seems like there might be a language barrier or lack of concern on your part. I am starting to think it's the latter. I am not interested in receiving your messages every day. Please stop contacting me, or I will keep sending you messages until you finally stop.
Reported by GetHuman5571718 on domenica 20 dicembre 2020 17:51
I'm having trouble accessing articles on Quora. I received an email from them some time ago, but I can't find it now. My email provider changed the layout, causing additional confusion. I planned to address the Quora request later, thinking I had until January. However, I now can't read any articles.
Reported by GetHuman-donalin on giovedì 31 dicembre 2020 05:07
Dear Sir/Madam,
I am receiving unsolicited emails from your company despite not having an account with you. As a UK resident, I believe you should adhere to UK and EU laws regarding unsolicited communication. I request that you immediately stop sending me these emails and remove my information from your database. Failure to do so may result in legal action, including fines and being prohibited from operating in the UK and EU. I want to emphasize that I have never signed up for an account with your company. I am keeping a record of these emails to report to the Information Commissioner's Office in the UK. Please cease this spamming activity.
Thank you.
Reported by GetHuman5613459 on lunedì 4 gennaio 2021 12:18
On January 29, [redacted], I placed Order #[redacted] for your Complete System Subscription. I am Barbara Alton, 85 years old and in good health, although I have a history of bladder surgeries and UTIs. My husband surprised me with this order after my fourth antibiotic prescription for a persistent UTI. I am unsure whether to wait for your product to start treatment, begin the 14-day antibiotic course, or use both simultaneously. I am eager to see if your product can help with my recurring UTI issues, as sometimes no bacteria are detected, only white blood cells. Your guidance on the best course of action would be greatly appreciated. Thank you in advance for your assistance. On Mondays and Wednesdays, we care for our great-grandsons, so please contact me on my cell phone at [redacted] for a quicker response rather than my home phone at [redacted]. Thank you, Barbara Alton.
Reported by GetHuman-alvinalt on domenica 31 gennaio 2021 00:53
Two days ago, I inquired on Quora about the small heraldic badges next to certain contributors' names in my feed. After receiving a detailed list from Quora and having 12 contributors agree to answer, it seemed promising. Today, on March 21, a small popup briefly appeared, about 2 cm wide, with the message 'Request is denied.' This feels a bit too authoritative. Nonetheless, this situation is reminiscent of historical figures like Lavrentii Pavlovich and Iosif Vissarionovich in a Quora reenactment. It's quite amusing, but should I enlist help from bellingcat to uncover the mystery behind these badges? I am still eager to learn more about them.
Reported by GetHuman5872172 on lunedì 22 marzo 2021 03:10
On 3/27/21, I encountered a distressing situation where a child reached out for help with self-harming tendencies. Drawing upon my 30+ years of experience as a social worker, I engaged the child using Cognitive Behavioral and Reality Interventions to highlight the dangers of self-harm. Unfortunately, S.M. and L.R., administrators on Cluster B Unmasked, challenged my approach and advocated for viewing self-harm as an addiction and coping mechanism. Their actions undermined my efforts to support the child and could have potentially worsened the situation. Despite my attempts to reason with them, they continued to belittle my interventions and professional background, creating a hostile environment that hindered my ability to assist the child effectively. These individuals utilized the Quora platform to potentially endorse self-harm, a troubling development that I have reported to the appropriate authorities. I urge for your intervention to address this issue promptly and consider removing S.M. and L.R. from Quora to prevent similar incidents in the future.
Reported by GetHuman5899133 on lunedì 29 marzo 2021 14:30
I recently received an email from Quora Suggested Spaces with the subject line, "Challenge" and opened it out of curiosity. Upon discovering it was an inappropriate space for teen boys, I reported it. I'm concerned for the safety of the boys involved and worried about potential adult involvement. I would appreciate any advice on what more can be done in this situation.
Reported by GetHuman-outlastg on giovedì 29 aprile 2021 18:36
Hello, I am Dr. Eugene Russakovskii, a Math teacher who enjoys solving intriguing problems.
Q1: I previously provided an answer to the problem "a^3+b^4=c^5" but later realized it was the same answer to a different problem. Kindly remove my answer from the incorrect problem by searching for my name on Quora.
Q2: Recently, I submitted a solution for a question concerning a cyclic quadrilateral with side lengths 4, 4.5, 5, and 7.5, but my answer doesn't display with the problem. Despite receiving a notification that my answer was already submitted, it's not visible. Could you please assist in resolving this issue? Thank you.
Dr. E. Russakovskii
Reported by GetHuman6074610 on domenica 16 maggio 2021 08:33
I am experiencing difficulties with Quora. The issue revolves around being redirected to a screen that I am unable to navigate away from. No matter where I try to access Quora from, such as Google search or help sites, I am consistently led back to this problematic screen. This situation arose when I needed to exit Quora momentarily to gather some information before submitting a question. After copying the text, when I returned to the app, instead of my question, I was directed to a page prompting me to enter a new question but provided no means to exit besides closing the app. Attempts to access other features within Quora or seek help all lead back to this same screen. Even after restarting my phone, the issue persists. I am considering starting over with a new Quora account to familiarize myself with the platform, but I am unable to proceed due to this recurring screen.
Reported by GetHuman6146259 on giovedì 3 giugno 2021 23:19
When I try to reply to a Quora article, my emails keep getting returned as undelivered. I have been in touch with technical support, and they are asking for a fee to get an "Email Expert" involved. I send emails daily, just like I do with any other mail, but the hired technical support seems to be more interested in money than helping me. I have spent a significant part of my day trying to resolve this issue without success. They insist I need an "Email Expert" for a fee to fix the problem. Today, I have sent many emails but have been unable to reach Quora directly. I value the time and effort I put into crafting my responses to be posted on the forum. I am unsure if I should be speaking directly to Quora or their representatives regarding this matter. It should not be so challenging to post my reply on Quora. Any assistance would be greatly appreciated. Thank you, Johannes Bloem.
Reported by GetHuman-bloemj on giovedì 12 agosto 2021 15:12
Quora informed me that my comment violated their policy, subsequently deleting it, and upon my appeal, they upheld their decision. I recall learning about prefixes and suffixes in school. By pointing out a linguistical mistake and suggesting the term "trumpophile" instead of "bidenphile," I genuinely intended to engage in friendly banter. However, I was surprised by the deletion of my comment. Despite examining Quora's policies, particularly the guideline to "Be Nice" and "Be Respectful," I couldn't pinpoint the exact rule my comment infringed upon. I am puzzled by Quora's stance, as similar instances of language corrections and mild teasing seem to go unpunished on the platform. I'm reaching out for clarity on the specific policy breach that occurred in my comment, as I strive to adhere to Quora's guidelines with better understanding.
Reported by GetHuman-yenjang on martedì 7 settembre 2021 21:23
I am seeking clarity on the situation.
I did not register, hence, I do not possess a password.
Recently, while surfing Google, Quora appeared unexpectedly. I was seeking genuine scientific responses, not familiar with this platform, assuming it aligns more with social media content.
To reiterate, I did not establish an account. I am unwilling to set up a password for the purpose of unsubscribing.
Kindly exclude me from this irrelevant communication.
Reported by GetHuman6905687 on lunedì 13 dicembre 2021 10:28