Pampers Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about Pampers customer service, archive #3. It includes a selection of 5 issue(s) reported May 29, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have a suggestion regarding the packaging. In your TV ads, the newborn featured lying on the mother's chest, hearing their heartbeat, and responding to cooing sounds beautifully captures the essence of a newborn's early moments. As someone who has not experienced motherhood, I appreciate how the baby's first smile reflects their innocent joy before they realize crying gets attention. This darling baby in the ad makes me consider motherhood, even at my age in my 70s!
Reported by GetHuman-tzalatsa on Monday, May 29, 2023 1:46 AM
I have a concern about the POONAMI advertisement for Pampers Nappies. The name is shared by many Indian girls, and the ad potentially opens them up to ridicule. I ask for the removal of this advertisement to support those individuals with the name Poonam. Kindly consider removing this ad as it associates the name with a collecting product for waste, which could lead to teasing. Your attention to this matter is appreciated. Thank you.
Reported by GetHuman8410329 on Sunday, June 4, 2023 8:08 PM
I just wanted to share my positive experience with Pampers diapers. I have used them for all three of my children and plan to continue using them for my upcoming one. However, I need to address an issue with my recent purchase of Pampers Cruisers. Normally, I don't encounter this problem, but the tabs on these diapers have been ripping off completely when I try to fasten them. I initially thought I was pulling too hard, but even when being cautious, they continued to tear off on the same side. This has happened with around 20 diapers. I remain a loyal customer of Pampers, but it's frustrating to discard otherwise good diapers due to this issue with the tabs.
Reported by GetHuman-ardothag on Sunday, July 9, 2023 4:13 PM
Hello, I am a resident of Hawaii, specifically on Maui, one of the islands impacted by recent wildfires. The community here has been devastated, with many families displaced from their homes. We are working hard to gather supplies for those in need, but our shelves are running low, especially on baby items. Items like diapers, wipes, and baby hygiene products are in high demand in shelters and neighborhoods helping fire victims. Any donations to support these families would be greatly appreciated. Thank you, Marybeth B.
Reported by GetHuman8562361 on Sunday, August 13, 2023 9:51 PM
Hello, I am looking to contact Pampers about an issue with their product. The Pampers I am using on my 8-month-old child seem to burst open after just one or two pees, leaving gel all over him. This happened within an hour of putting on a new diaper. I would appreciate assistance with this matter.
Reported by GetHuman8704803 on Tuesday, November 21, 2023 12:00 AM

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