PGEstore.com Customer Service Issues

I do not recall making this order and have just been notified by PayPal about it. Could you provide more information regarding this transaction, please? Transaction ID: 4XW342411N018964M Merchant: PGshop Amount: $19.50 USD Invoice ID: [redacted] If there are any issues with this transaction, I have [redacted] days to open a dispute in the Resolution Center. Thank you for your assistance. -F.L.

I am unsure about this order. Can you provide more information, please? Sun, Dec 20 at 1:01 AM You have authorized a transaction to PGshop through PayPal. The money will not be deducted from your account until PGshop processes your order. To view the full transaction details, log in to your PayPal account. Please note that it may take a few moments for the transaction to appear. Merchant: PGshop Email: [redacted] Phone: [redacted] Shipping Address: Francis LAWRENCE 7 South Stolp Avenue, Apartment [redacted] Aurora, IL [redacted] United States Description: $19.50 USD for 1 item Subtotal: $19.50 USD Total: $19.50 USD Payment: $19.50 USD Payment Sent from: [redacted] Invoice ID: [redacted] If you have any issues with this transaction, you have [redacted] days to open a dispute in the Resolution Center on PayPal's website. For more information, visit the Help Center at www.paypal.com/help. Please do not reply to this email. Contact PayPal Customer Service at [redacted] if needed.

I bought a battery-powered PG Razor via PayPal (Invoice #[redacted], Transaction #95G447833U[redacted]) as a Christmas gift for my husband, W.C. The item is unopened as it's too complicated for him to use, especially near water. I reside at [redacted] N Aycliffe Dr, Peoria, IL. I kindly request a full refund for the product. Thank you.