OfferToro Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about OfferToro customer service, archive #1. It includes a selection of 9 issue(s) reported August 31, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I previously requested missing points from PointsPrizes through OfferToro, but they required more proof after 3 days. I resubmitted the information promptly after seeing their email. Despite this, 5 days have passed without any resolution. I completed an offer for AFK Arena through PointsPrizes' OfferToro, achieving the requirements within the specified time frame but never received the 3,[redacted] points. Instead, I sporadically receive bonus points for attempting to convert an offer. Could you please assist me in receiving the points owed for this completed offer on PointsPrizes? The OfferToro user ID displayed is "[redacted]8," my PointsPrizes email is "[redacted]," and my AFK Arena ID is "[redacted]7." I have screenshots available upon request. Thank you for your attention to this matter.
Reported by GetHuman-natsukik on Montag, 31. August 2020 21:32
I completed an offer on the Offertoro offerwall expecting to receive rewards points worth $6. However, despite following the instructions, I did not receive the points. It has been over 5 days since this happened, and I have not received any response after raising a support ticket with the offerwall. I ended up spending around $20 on in-app purchases to complete this offer and was looking forward to using the rewards points to offset these expenses. I am disappointed by the lack of points as they were the reason I invested money and time into this. I am beginning to wonder if Offertoro is deliberately promoting offers to deceive users into completing them, profiting from advertisers for each completion. The complete absence of response from them is concerning, especially considering the amount of money and time I have already invested in this.
Reported by GetHuman-edenccm on Donnerstag, 5. August 2021 09:01
I am contacting you about the points I have earned on my computer and mobile phone through the link provided via email. I also have points in another account linked to my email [redacted], which I can't recall the name of. Can you please send or deposit the money through PayPal? I believe I have funds that can be deposited. If not, I will cease referrals and seek part-time work elsewhere to make money more efficiently. Please respond in Spanish as I find it easier to communicate that way. Thank you for your attention to this matter.
Reported by GetHuman-juansanu on Montag, 8. November 2021 04:47
I completed an offer on OfferToro, but I have not received my reward yet. I reached out to them via email but have not heard back for 3 days. I followed all the instructions for the offer to reach level [redacted] in 3 Tiles: Tile Connect and Block Matching Puzzle within 12 days, but I completed it in just 5 days. Despite having proof of completion, I still have not received the [redacted] R$ reward from the website rbx.gg. Many reviews mention the organization's lack of communication and reward distribution. When can I expect to receive my reward? It's frustrating to not get what was promised after completing the task as instructed.
Reported by GetHuman7143896 on Montag, 21. Februar 2022 22:13
I recently earned [redacted] points from completing level 21 of State of Survival through offertoro on Free Crypto Rewards. Surprisingly, the points were credited after I finished level 20. Unfortunately, Free Crypto Rewards has frozen my points, claiming there was a lack of confirmation from offertoro. I urgently need these points to purchase a gift card. I kindly ask for prompt assistance in resolving this matter. Thank you for your help.
Reported by GetHuman-bindhule on Freitag, 17. Juni 2022 16:10
Hello! I encountered an issue with the coin calculation in the GC Ex app related to Gocases, an application for CS GO game items. I completed a task that promised [redacted] coins for reaching level 21, which I did according to the requirements. After finishing the offer and checking my status, I noticed a problem - instead of [redacted] coins, I only received [redacted] coins. I waited for 28 hours, but the remaining coins were not credited to me. I have screenshots and a video showing my progress for verification purposes. I would appreciate your help in resolving this matter and reaching out to "Offertoro" on my behalf. The game in question is State of Survival on Android. Thank you for your assistance.
Reported by GetHuman7597780 on Sonntag, 3. Juli 2022 17:51
Hello! I am having trouble calculating coins in the app "gc ex. gocases" (an app that allows users to receive items from the game CS:GO). Here's what happened: I completed a task where I was supposed to receive [redacted] coins by upgrading the headquarters to level 21, which I did. However, I noticed a discrepancy when I completed the offers and checked my status in "offertoro." I expected the status to change, but after 28 hours, I still haven't received the coins. Can you please help with this issue and pass along my message to the "offertoro" company? Game: State of Survival - Android Information from gc ex. gocases support: 4gTCmSXFL3h9ShKYR6wIyCPHGb13 -I have screenshots. -I can record a video for proof. -I have additional evidence (video of me upgrading the headquarters to level 21).
Reported by GetHuman7600393 on Montag, 4. Juli 2022 17:48
I completed an offer on Free Cash for two items, one for Kasamba Psychics. Even after submitting several tickets with all the required pictures indicating my completion, I have not received any response. Similarly, I finished an offer for Qapital as instructed, received the debit card, and the account remains open, yet no one has acknowledged completion on their end. There are other offers pending, although I don't have the names at the moment. I've reached out, but they claim they have no record of my participation, which is perplexing since the status shows as "in progress." Despite providing evidence through emails and images, no assistance has been provided. It feels like they are intentionally avoiding payment. This issue extends to other offers from Toro, like Web Defender, all showing as "in progress" while receiving no acknowledgement of my efforts. Free Cash appears to be consistently disregarding my completion status, potentially due to an honest review I submitted. Attempts to contact by phone have been futile, resulting in a single ring before disconnecting.
Reported by GetHuman-alivenbr on Mittwoch, 19. April 2023 16:18
I completed an offer on MM Wall through their partner Offertoro, but I have not received my reward. I submitted a missing reward message to MM Wall, and they informed me that they have forwarded my inquiry to Offertoro. Offertoro then confirmed that they received my message about the missing reward and stated they would respond within 5 business days. It has now been 10 days, and I have not received any further communication from them.
Reported by GetHuman-segunbab on Samstag, 17. Juni 2023 09:58

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