New York Knicks Customer Service Issues

The following are issues that customers reported to GetHuman about New York Knicks customer service, archive #1. It only includes a single issue, reported on October 26, 2018. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Dear Customer Service, I recently bought tickets for the New York Knicks versus Chicago Bulls game at Madison Square Garden on November 5, [redacted], from Ticketmonster. After purchasing them, I heard some concerns about the authenticity of tickets bought on this site. Today, I received an email from Ticketmaster with two tickets attached and I am unsure if they are real. I am coming from Ireland for this event and have been eagerly awaiting it. The tickets lack a barcode currently, but all essential details (date, venue, time, seat number) are present, mentioning that the barcode will be provided on November 2. I would greatly appreciate it if you could assist me in verifying the validity of these tickets. Thank you, Amy