The following are issues that customers reported to GetHuman about Nestle Pure Life customer service, archive #1. It includes a selection of 5 issue(s) reported February 22, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am Debra Knight Roberson. Approximately a week ago, one of your water bottles exploded in my right hand, causing significant swelling and constant throbbing. As a result, I am unable to care for the children I used to look after, leading to a loss of income. This situation has added to my stress, impacting my health conditions such as severe anxiety, nerve problems, heart issues, and high blood pressure. I am requesting reimbursement for the income lost last week and the anticipated loss for the following week. I hope to resolve this matter without involving attorneys or the courts due to the escalating toll on my health. By reimbursing the lost income, we could settle this issue directly. The distress caused by this incident has taken a physical toll on me, manifesting in high blood pressure, anxiety attacks, and chest pains. I implore you to address this matter promptly to alleviate my stress and safeguard my well-being. Thank you. D. K. Roberson
Reported by GetHuman2272753 on Friday, February 22, 2019 11:07 PM
I had an incident where a bottle of your water exploded, causing the top to blow off and hit my hand. As a result, my hand is swollen and bruised, making it difficult for me to move my thumb. This injury has prevented me from working, including taking care of children for income, resulting in them being taken elsewhere. I have lost $[redacted].00 - $[redacted].00 in the past few weeks due to this situation. I am seeking reimbursement for the income I have lost. If I do not hear from you by Tuesday or Wednesday, I will have to involve attorneys to settle this matter. It's important to address this promptly to avoid further complications and expenses. Please contact me as soon as possible to resolve this issue. Thank you, Debra Knight Roberson.
Reported by GetHuman2354818 on Saturday, March 2, 2019 10:05 AM
I am deeply troubled by the repercussions of your defective product that exploded causing me to lose income. Despite contacting you multiple times about the incident where the bottle top blew off, injuring my right hand, I have yet to receive a response. This has left me in a state of extreme distress, with elevated anxiety, trouble sleeping, and escalating physical pain. The impact on my daily life and well-being is overwhelming, pushing me to seek legal counsel and medical attention. I implore you to address this matter urgently and take responsibility for the consequences I have endured as a result of your faulty product.
Reported by GetHuman2354818 on Saturday, March 2, 2019 10:01 PM
I am Debra Knight Roberson, and I am facing ongoing issues with a defective water bottle from your brand. The bottle exploded in my right hand causing pain, swelling, bruising, and a throbbing thumb, hindering my daily activities. The injury has led to a significant loss of income and has taken a toll on my health and well-being, leaving me stressed and sleepless. I have contacted an attorney and may escalate this matter to court due to the impact on my life. I am seeking prompt resolution to avoid further expenses and complications. Please contact me urgently at [redacted] (Cell) or [redacted] (Home). Thank you, Debra Knight Roberson.
Reported by GetHuman2354818 on Monday, March 4, 2019 4:05 AM
I have recently faced challenges purchasing Nestle Pure Life water at the Walmart located at [redacted] Chantilly Shopping Center in Chantilly, VA [redacted]. I was informed that the one-gallon size is discontinued. I had previously seen a slightly smaller bottle available, but it seems to have been discontinued as well. The store mentioned that delivery is dependent on the vendor. It would be greatly appreciated if efforts could be made to have the local vendor resume deliveries to Walmart. Despite the Walmart locator showing availability, other stores in the area have also stopped carrying the product. As someone who requires a gallon of water daily due to kidney disease, Nestle Pure Life has been the most suitable option. Unfortunately, I am unable to manage the 5-gallon containers due to my age. I am hopeful that the vendor in my area can be encouraged to resume deliveries to the Walmart mentioned. Thank you for your assistance. Sincerely, F. Snyder.
Reported by GetHuman3163844 on Friday, June 28, 2019 7:17 PM
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