Navteq Maps Customer Service Issues

The following are issues that customers reported to GetHuman about Navteq Maps customer service, archive #1. It only includes a single issue, reported on April 1, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

I recently updated the software on my Mazda navigation systems, but now both vehicles are displaying incorrect speed limit information. After speaking with your support staff, I was advised to have system software updates done on my vehicles. I went to the dealer yesterday and had these updates installed, but unfortunately, the problem persists. According to the dealer, it seems to be a navigation software problem. I'm reaching out for help in identifying and resolving these issues. Thank you in advance for your assistance.