Mothers Cakes & Cookies Customer Service Issues

My all-time favorite cookies have always been Mother's Taffy. The recent change in packaging and shape made me suspicious that the ingredients might have been altered. Sadly, the new recipe falls short of the original quality. The hint of coconut has been replaced with a strong artificial taste, far from the rich, creamy Dulce De Leche I enjoyed. I'm deeply disappointed and hope they revert to the old recipe. Consistency in taste is crucial to maintain loyal customers. I'm willing to pay more for the original flavor. I hope to try another batch soon to confirm my experience. Mother's Taffy should reconsider their recipe changes before losing customers.

I am disappointed with the changes made to the Taffy cookies. The new Dulce Le Leche version is nowhere near as good as the original. When I moved to the east, I couldn't find them, and I was told they weren't sold there due to an agreement with Keebler. I had to rely on family from the west to send them to me. Keebler then released a coconut creme version, but it was only a limited edition. Recently, I found the cookies in Georgia, but upon tasting them, both my son and I were disappointed. I had praised their deliciousness to a friend, who then bought a bag from Colorado for us. Sadly, the new version falls short of the original Taffy cookies. I urge the company to either bring back the original recipe or improve the current Dulce Le Leche version.