Monster.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Monster.com customer service, archive #1. It includes a selection of 4 issue(s) reported June 16, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I was trying to search for a music producer. I'm unsure if I should have used quotes or added a comma between "music" and "producer." When I entered the search term, the results were completely unrelated, focusing on restaurant management and sales positions instead of music producer roles. I'm visually impaired and seek employment, so any help to improve my search results would be appreciated. I encountered similar issues when searching for music technology jobs. The results did not match what I needed. You can contact me at [redacted] I provided my home number for further assistance if required.
Reported by GetHuman-dingram on Sabtu, 16 Jun 2018 pukul 14.17
Hello, this is Tushar. I recently received an email from Monster India informing me that my resume was shortlisted for a job at IndiGo Airlines. They requested a payment of [redacted] for one year registration with Monster. After that, Savitha Mathur from Monster asked me to provide my ID proof and updated resume. I paid the [redacted], had a phone interview, and received an email the next day stating that I was selected. I was then asked to pay [redacted] for a verification process, which I paid. After completing the verification, I received a job offer from IndiGo Airlines requiring me to pay an additional [redacted] for a bond, dress, security code, and bank account. I received emails from Monster, Career India.com, and IndiGo. Please advise me promptly on whether this is legitimate or a scam.
Reported by GetHuman2664106 on Selasa, 2 April 2019 pukul 05.36
Recently, Monstar's service has declined significantly. Despite paying a service charge of Rs. [redacted].00 via Google Pay on 30/11/[redacted], there has been no response from the company except for continuous calls from Divay to deposit the fee. However, after payment, nobody has attended to my calls and no services have been provided. Prior to registration, a promise was made to return fees if no interview call was received before November, yet no contact has been made. As someone with over 32 years of experience in the EHS field, I have been approached by financial agencies like LIC and TATA-AIA, who obtained my contact information from Monstar. This lack of communication and professionalism is concerning, especially when agents like Kunal Mittal also fail to respond. I urge Monstar to refund my payment as promised, as this experience has been disappointing and damaging to my trust in the organization.
Reported by GetHuman8095126 on Khamis, 12 Januari 2023 pukul 06.24
Hello Team, I am Susheel, and I am experiencing difficulties with my Monster Account. I am unable to log in, and my resume has been posted within the account. When attempting to log in, I receive a message stating "YOUR ACCOUNT IS NOT ACTIVE." The issue is that my personal details are still visible on the account, and I am unable to remove them. Please assist me in gaining access to my account. Could you kindly advise on the most effective method to log in? Your help is much appreciated. User name: [redacted] Name: Sai Susheel
Reported by GetHuman-saisg on Selasa, 19 September 2023 pukul 19.49

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