Minimed Customer Service Issues

My insurance provider is denying payment for Minimed Distribution Corp's claim dated 11/27/[redacted]. They state that the claim was not applied towards my deductible due to a limit on the number of test strips allowed. The insurance company requires a specific diagnosis code indicating insulin dependence for coverage of more than [redacted] test strips per 30 days. It seems Minimed has not billed the claim with the necessary information, leading to multiple mischarges and confusion regarding the $[redacted] deductible. The insurer claims the deductible has not been settled, resulting in improper billing on our end due to their actions.

Subject: Calibration Percent Deviation Query for Guardian 3 Sensor Hello Katrina and Anne, I am facing the ongoing issue of the Guardian 3 sensor showing downward bias or drift, potentially influenced by my AB+ blood type. I want to know what percent deviation between BG and SG is acceptable for calibration. This morning, my SG was 58, while BG was spot on at [redacted], causing concern about sensor failure. I have contacted MINIMED thrice seeking this crucial information without success. How can I request this key detail via email for a written response since I couldn't find a contact email on their website? Thank you, and happy new year! Gerald R. Chemist at [redacted]-S Organic Studies Phone: [redacted] Contractor for the United States Department of Energy "The best way to predict the future is to create it" - Abraham Lincoln

I urgently need a replacement for my sensors. One of the sensors malfunctioned yesterday, leaving me with only one left. I am currently under medical care with antibiotics and have been dealing with an abscess. The previous replacements are not working well, and I am supposed to receive new ones by 7/5 but will be on vacation. I need additional replacements within the next 5 days. As a long-time user of Metronic Mini Med products, I request immediate attention from a supervisor. Please address this situation promptly. Thank you.