McKesson Corporation Customer Service Issues

Urgent: I recently received a promotion with a pay increase effective 12/30/[redacted]. However, my pay has been incorrect, and I have not received my paycheck from the pay period ending on 01/18/[redacted]. I have contacted HR three times since Thursday, January 17, [redacted]. The first representative assured me the issue would be fixed promptly, with my paycheck deposited by Monday, January 21, [redacted]. After not receiving it, I called again on Wednesday, January 23, [redacted], and was promised a callback from the initial representative, which never came. On Thursday, January 24, [redacted], I called for the third time, and my pay was still incorrect, with no expedited paycheck on the way. This situation is concerning as I am incurring late fees due to bills relying on that paycheck. I expect my pay to reflect $16.50 as per my offer letter and the expedited paycheck to be deposited as promised. I also seek clarification on what caused this issue and the plan for resolution. Thank you.

I have been informed that my pharmacy will be discontinuing the Qualitest brand medication I rely on. As a gastric bypass patient, I struggle with medication absorption and have found that Qualitest works best for me, particularly their Hydrocodone-Acetaminophen 10-[redacted] mg. However, my pharmacy will be switching to Mallinckrodt’s brand, which does not work for me. I am seeking recommendations on where I can find the Qualitest brand in Tacoma for my prescription refill. Thank you.

I am reaching out regarding my employment at MSD division in Ohio, specifically in Oakwood Ohio. I have a concern regarding the retention money we were promised after receiving our severance pay. I was informed I would receive over $2,[redacted], but I only received $[redacted]. I am confused why I received less than expected, as it was crucial during this current situation with the ongoing virus crisis. I feel disappointed and misled about the amount. Can someone please contact me via phone or email to clarify if the $[redacted] was the total amount I am entitled to receive, or if there is more coming to me? Thank you.

On June 17, [redacted], a package was mistakenly delivered to [redacted] Gills Drive in Orlando, Florida. This unfortunate incident occurred due to a recent family death. I had ordered products through CareWell/McKesson, and amidst a phone call related to the situation, my husband utilized the wrong shipping label, resulting in my product's return label being placed on his package. Despite my efforts, I could not find a working phone number at McKesson/CareWell to connect me to the warehouse for the return of the valuable package. Regrettably, the package was signed for by someone named Hernandez and was not reported missing despite containing items worth $4,[redacted]. The urgency to retrieve the package is paramount. My name is Elizabeth Wilkie, a loyal customer, and I am desperate for assistance in resolving this matter. It is distressing to think someone at the warehouse in Orlando, Florida, would open returns dishonestly. Please, I implore for someone to help us promptly. Kindly reach out to me at [redacted]. Sincerely, Elizabeth.

Dear Sir, I am seeking information regarding the availability of medication nefazodone in Australia with TGA approval. I have a psychiatrist who can provide a prescription. Nefazodone has been the most effective antidepressant for my treatment-resistant depression, and I used it for many years before it was withdrawn from Australia. Any guidance on access to this medication would be greatly appreciated. Regards, Julia Howells