Maxim Magazine Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Maxim Magazine customer service, archive #1. It includes a selection of 10 issue(s) reported November 1, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently encountered an issue while trying to vote for my granddaughter, Jordie Reid, in the Maxim cover girl competition. Upon receiving a card declined message from Maxim, I promptly contacted my bank, First Federal in Port Angeles, Washington. They informed me of a problem with my debit card account, which has since been resolved. I am now able to purchase more warrior votes for Jordie using my debit card. Thank you for your attention. Robert Allen Klein, Port Angeles, Washington. Address: [redacted] West Hwy. [redacted], Port Angeles, Washington [redacted].
Reported by GetHuman-maybea on Khamis, 1 November 2018 pukul 20.25
I purchased a magazine in May 29, [redacted] for a friend who is incarcerated. They charged my account twice, but he hasn't received any issues yet. I've reached out to customer service multiple times. In September, I was told they were sorry my friend didn't get the Sept/Oct [redacted] issue and that they would extend his subscription for those months. However, when I check my order status, it now says the magazine will be shipped in Sept/Oct [redacted]. I don't understand why I would order a magazine and not have it delivered for another year. It has been 7 months since I ordered and paid for the magazine, and still, no issues have been delivered. I kindly request this issue be resolved promptly by sending his magazine right away. If that is not possible, please refund my money. Thank you.
Reported by GetHuman1693125 on Sabtu, 8 Disember 2018 pukul 13.06
I am a long-time subscriber to Maxim magazine and have not received any magazines since October [redacted], missing both the November/December [redacted] and January/February [redacted] issues. Despite contacting customer service in November and sending emails through the website, I have not received any response or magazines. It is disappointing to see the magazine available in stores and digitally while I do not receive my subscription. I hope Maxim magazine can improve their subscription services and ensure loyal subscribers like me receive the magazines they have paid for. I look forward to receiving the missing issues and any assistance in resolving this matter would be appreciated.
Reported by GetHuman-snicksvt on Khamis, 10 Januari 2019 pukul 22.20
I want to report an unpleasant experience I had with special director Gillis Bensimon during a recent FaceTime interview for a potential contract deal with Maxim magazine. During the interview, he made inappropriate requests for explicit videos which made me uneasy. Despite my discomfort, I complied hoping to secure a contract as promised. However, he never responded after receiving the videos, leaving me disappointed and taken advantage of. I have documented proof of our communication and his harassment. I am reaching out to seek a civil resolution from your team without legal involvement. I have already contacted multiple emails associated with Maxim without any response. Please address this matter promptly. Thank you.
Reported by GetHuman3956640 on Isnin, 18 November 2019 pukul 16.22
I recently purchased a digital subscription to Maxim on the web. After receiving an email confirmation from SimpleCirc stating that my order had been processed, I encountered difficulties accessing the magazines or receiving any information regarding their availability. Although the email prompt to "View In Your Account" led me to a page displaying my subscription and account number, attempts to access Maxim only revealed the message "There are no digital issues currently available." This lack of guidance on accessing the digital magazines and uncertainty regarding their release date is quite frustrating. I am particularly interested in accessing my subscription on my iPad, but the process has been challenging. Despite reaching out to customer service via email last Thursday, I have yet to receive a response or any form of assistance. I have thoroughly checked my junk mail and spam folders for any overlooked communications.
Reported by GetHuman-kbdfp on Rabu, 5 Februari 2020 pukul 03.00
I recently purchased a digital subscription to Maxim online. After receiving a confirmation email from SimpleCirc about my order being processed, I tried accessing the magazines with no success. Clicking on "View In Your Account" led me to a page showing my subscription details but no magazines available for viewing. The lack of guidance on how to access the digital magazines and when they will be accessible is frustrating. I need assistance resolving this issue, especially with accessing the subscription on my iPad. As of now, I have a paid subscription but have not been able to access any magazines.
Reported by GetHuman-kbdfp on Rabu, 5 Februari 2020 pukul 03.01
I recently bought a digital subscription to Maxim online, but all I received was an email confirming my order from SimpleCirc. The email doesn't provide any information on how to access the magazines or when they will be available. At the bottom of the email, it says "View In Your Account," which leads me to a page showing my subscription and account number. Clicking on Maxim at the top reveals a message stating "There are no digital issues currently available." This does not guide me on accessing the digital magazines or when they will be accessible. I need assistance with this issue and need help accessing my subscription on my iPad. Despite having a paid subscription, I have not received any magazines yet. I am eager to know how and when I can access my digital subscription. Please reach out to me regarding this matter.
Reported by GetHuman4329202 on Rabu, 5 Februari 2020 pukul 03.10
I purchased a year-long maximum subscription for my son on December 19, [redacted]. However, he has only received one issue so far. I found my order number as [redacted]86 and my member/account number as [redacted]7 online. I tried calling the number on the website, but it's not working. This is my second email about this issue. Could you please clarify why he has only received one issue and when the remaining five will be sent? Please respond to me via email or phone. Thank you. Vera Henry; Subscription for Michael Hammond #[redacted] [redacted] E Mesquite Ave, Pahrump, NV [redacted] Payee: Vera Henry Email: [redacted] Phone: [redacted]
Reported by GetHuman-vlhenry on Selasa, 14 Julai 2020 pukul 20.51
I purchased a subscription to Maxim Magazine for my son, and he has only received one issue. When I checked my account online, it shows the subscription is not due to expire until May or June [redacted]. I believe a one-year free subscription for my son would be fair. Could you please look into this matter? The order was made for Michael on December 19, [redacted], with order number [redacted]86 and account number [redacted]7. I emailed today, July 13, [redacted], to inquire about this issue. Thank you for your help. Vera H. for Michael H. #[redacted]8.
Reported by GetHuman5098591 on Jumaat, 24 Julai 2020 pukul 20.54
Dear Maxim Magazine Representative, I am reaching out to express my enthusiasm for your products as a dedicated customer. I have shared my positive experience with friends and family, and I am interested in obtaining free samples of your latest products to introduce them to your brand. If free samples are not available, I would appreciate any discount coupons or promotions you could offer. Please consider sending any samples or offers to the following address: [redacted] E Gettysburg Ave, Fresno, CA [redacted], USA. You can contact me via email at [redacted] Thank you for your attention, and I am excited to continue exploring your product range! Best regards, Ronnie David Mosqueda Jr
Reported by GetHuman7100782 on Isnin, 7 Februari 2022 pukul 19.48

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