The following are issues that customers reported to GetHuman about Los Angeles Dodgers customer service, archive #1. It includes a selection of 14 issue(s) reported April 3, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On April 2nd around 7pm, my boyfriend and I entered Dodger Stadium through the right field pavilion entrance, a route we've taken several times. As my boyfriend went through the metal detectors, it buzzed, likely due to his belt. When he mentioned this to the security guard, Geoff, he was instructed to remove his belt. However, my boyfriend muttered to himself that it seemed unnecessary. Subsequently, Geoff placed his hands on my boyfriend's chest and denied him entry, alleging that my boyfriend was being aggressive and using inappropriate language, which was untrue. We respect the need for security at the stadium but feel Geoff mishandled the situation by overreacting. Considering we've attended games without incident previously, we request a review of security footage, discussion with the staff involved, and possibly compensation for the tickets, as we missed the game due to this minor issue. We were very disappointed by the way my boyfriend was treated and hope that this is not a common occurrence with Dodger Stadium employees.
Reported by GetHuman-rubygmej on Wednesday, April 3, 2019 4:24 PM
I attended the game on Wednesday, April 3rd with my son to celebrate his birthday. I was aware that they were giving away sweaters to the first forty thousand fans. Upon arrival, the ushers directed us through a specific turnstile. Despite following their instructions and being among the first fans, a police officer at the gate refused to give us sweaters because we came through a different turnstile. I refrained from reacting aggressively as my son was with me. It was disappointing to see fans who entered after us receive sweaters. We felt cold throughout the game without the expected sweaters. I hope to receive the sweaters we missed out on or tickets to another game, as I believe there might still be some available.
Reported by GetHuman2688625 on Friday, April 5, 2019 7:51 PM
Dear Mr. Lasorda, I need assistance urgently. A woman is causing harm using an illegal contract, resulting in the death of my mother, Geraldine Ferraro. The situation has left me homeless near San Antonio and Holt in Pomona with no access to my inheritance due to fraudulent activities. My grandmother, Isabel, has also suffered violence. I plead for your help to remove this individual, ANNA, from the stadium and protect my team from being sold. Please send help to bring me to the stadium, and consider allowing me to bench Coach with Dave Roberts for safety. This is an emergency. Thank you, Prince Charles H.A. Cardenas, also known as Francisco T. Cardenas.
Reported by GetHuman3373275 on Monday, August 5, 2019 6:46 PM
I bought 2 tickets for the Dodgers Kings night event. Before the game, I found out they only had XL jerseys left, which was too large. There was no option to exchange for a direct shipment even if I didn't take a jersey on-site. The jersey distribution was disorganized and disappointing. People who bought tickets early should have better options.
Purchasing through MLB for the giveaway jersey seems pointless if those who buy cheaper tickets later can choose sizes. This isn't the first time I've had size issues at this event, and it's unfair to loyal fans. The Dodgers should plan better and offer direct shipping if sizes run out. I hope future events can be improved.
I had a bad experience, and as a fan of the Dodgers and Kings, I hope for better in the future. If you need to reach me, please email at whitc1023[at]gmail.com or call [redacted].
Sincerely,
WC
Reported by GetHuman3386677 on Wednesday, August 7, 2019 7:07 PM
Subject: Parking Pass Issue at Yesterday's Game
Dear Dodger Customer Service,
I am writing to express my disappointment regarding an incident that occurred yesterday when attending the game with my son. We encountered difficulties with our Pre-Paid Parking Pass upon arrival at the park. The staff member at the gate was unhelpful, insisting on a $25.00 cash payment instead of accepting our pass, which caused unnecessary stress and confusion.
After seeking guidance from the Customer Service team inside the park, I was advised to reach out to you for a reimbursement. We traveled a long distance to support our beloved team and this experience was disheartening given the excitement we had for the game.
Attached are copies of our pre-paid parking pass, cash receipt, and admission tickets for your reference. I kindly request reimbursement for the $25.00 cash payment that was required.
Please inform me of the reimbursement process via email or contact me at [redacted]. I have provided my address for a check to be sent.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely,
Anna C.
[redacted] Alluvial Avenue
Clovis, CA [redacted]
Reported by GetHuman-anna_mom on Sunday, August 25, 2019 6:14 PM
I feel the need to stand up for Clayton Kershaw. To those fans who are quick to criticize him, consider this: he didn't lose the game, he simply tied it. Rather than solely blaming him, we should also look at the players who failed to deliver when batting. The team had chances to score but didn't capitalize on them. Clayton has been a dedicated player for the Dodgers, contributing many wins through hard work. Fans shouldn't be so quick to point fingers at him for the loss.
Reported by GetHuman-nbmh on Thursday, October 10, 2019 10:47 PM
I bought 2 cutouts for my friends, D.M. and T.W., for Dodger Stadium fan seating this season. I struggled to get timing information from you. When I saw them in the stands, they were not seated together. I paid extra to have the cutouts shipped to me after the season, but I haven't received them yet. I've tried contacting you multiple times with no success. Please help me resolve this problem.
Reported by GetHuman-mpvaugha on Thursday, December 24, 2020 12:08 AM
I am extremely disappointed with the decision to award the Sisters of Perpetual Indulgence. Their recognition is completely unacceptable. California's insistence on being "woke" is truly misguided. This group is divisive and promotes negative ideals. What criteria led to selecting them for the community hero award? It is difficult to see how they have positively influenced anyone. I urge for a reconsideration of this decision. I will also reach out to Rob Manfred regarding this matter.
Reported by GetHuman-jemaharr on Wednesday, May 17, 2023 12:36 PM
After supporting the Dodgers for 65 years, I was shocked to hear about the drag queen group planned for one of their games. The news is conflicting, and I may not know all the details. Personally, I am taken aback by this. Why do they choose to endorse such a group? While I respect diverse views, not all issues need celebration at the stadium. The discussions on LGBTQ+ topics are impacting society negatively. I follow the Dodgers for baseball, and I believe they should stick to sports rather than supporting controversial matters. Let's focus on the game and leave social issues to others. Thank you.
Reported by GetHuman-kcgibone on Wednesday, May 24, 2023 5:26 PM
I am deeply troubled by the decision made by the Los Angeles Dodgers to honor the Sisters of Perpetual Indulgence at one of their games. This group's history of attacking the Catholic faith and its sisters is offensive and disrespectful. Catholic nuns have a long history of caring for those in need, including AIDS patients, and I find it appalling that they would be treated this way. The actions of the Sisters of Perpetual Indulgence do not represent the LGBTQ+ community positively; instead, they promote division and intolerance. I cannot support an organization that condones such behavior. I suggest that the Dodgers reconsider their choice of honorees and instead invite groups that promote inclusivity and respect for all.
Reported by GetHuman8391461 on Friday, May 26, 2023 9:23 PM
Dear Administration,
I urge you to consider the sentiments of the God-fearing American fans who have been instrumental in the success of baseball as a cherished tradition. The transformation of the sport into a profitable industry was made possible by adhering to values such as respect, fairness, and adherence to the fundamental rules of the game. Attendees pay for an authentic and enjoyable baseball experience, not for any other distractions.
It is essential to take into account the preferences of the local community, TV viewers, and merchandise consumers. Eliminating the inappropriate nun performances and satanic displays is crucial. Such demonstrations are not aligned with the core values of baseball or the desires of the majority of supporters. Embracing a more traditional approach solely focused on the game itself is what the fans truly desire.
I respectfully request that you prioritize the essence of baseball and the wishes of the dedicated fans who contribute significantly to the success of the industry. Let us preserve the essence of the game and uphold the principles that have made it a beloved pastime for generations.
Sincerely,
A Devoted Fan of the Game
Reported by GetHuman-bearkike on Monday, May 29, 2023 8:01 PM
As a devoted Dodgers fan with over six decades of loyalty alongside my wife, who shared our first date at Dodger Stadium, we are disillusioned by the decision to host the Sisters of Perpetual Indulgence. This choice crosses a line, leaving us deeply disheartened. I cannot fathom the disappointment Vin Scully or Tommy Lasorda would feel. It feels like a disrespect to those who hold their faith close. The shame this event brings to faithful Dodgers supporters is unparalleled in the franchise's history. Why? Why overlook the opinions of the majority of your fan base? It's perplexing. Most of us are of good character, yet you are welcoming a group that lacks decency with open arms. I am at a loss to understand this decision.
Reported by GetHuman-ronswor on Saturday, June 10, 2023 3:20 PM
I am concerned about the recent events involving the baseball team and its decision to host a group that seems to be anti-Catholic. This has deeply upset me, my family, and my faith community. We have been longtime fans of baseball, but now we feel disgusted and disappointed. As a Catholic, I feel that this situation is a form of desecration that I cannot support. Unfortunately, we have decided to stop watching and attending baseball games. It is disheartening to see an organization cave to what feels like blasphemy to us. Our faith is important to us, and we are saddened by these recent actions. Hopefully, there will be a resolution that aligns with our beliefs and values.
Reported by GetHuman8437042 on Friday, June 16, 2023 2:59 AM
I'm looking for a way to send a Dodger paper to a 96-year-old friend in Rohnert, CA, who is a big fan. I'm in my mid-80s and can't afford a Sunday subscription. If there's a more affordable option, could you let me know? I'm not very good with computers, so if you could text me at [redacted], that would be great. I'm willing to pay a small fee. Thanks for your help. - Martha C.
Reported by GetHuman8515849 on Thursday, July 20, 2023 8:06 PM