Lockheed Martin Customer Service Issues

The following are issues that customers reported to GetHuman about Lockheed Martin customer service, archive #1. It includes a selection of 5 issues reported from October 16, 2018 until August 29, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Dear Development Department of Advanced Fighter Jet Engineering, I wanted to discuss the issue with the grounding of the latest F-35 fighter jet. It's crucial to simplify the design process of new advanced fighter aircraft to prevent potential crashes. By keeping the mechanical engine, power systems, and missile firing controls separate from the electrical wiring and computer chips, you can avoid critical failures similar to those experienced with the F-4 Phantom. This separation allows for easier troubleshooting and maintenance, ensuring that a minor issue does not lead to a catastrophic crash. Additionally, consider incorporating innovative weapons like a paint spray button for disrupting enemy visibility, which can offer a strategic advantage in combat. I hope you will consider these suggestions. Thank you for your attention to these important design considerations. Best regards, Michael C.

I am looking to connect with professionals in aerospace engineering, architectural design, and low observational structural frame design to share my innovative designs for advancement. The details of my designs are cutting-edge and have the potential to surpass current industry standards. I am particularly interested in speaking with a representative from Lockheed Martin to discuss these ideas in a secure and efficient manner. Your assistance in facilitating this communication would be greatly appreciated. Thank you for your time and consideration. Sincerely, Levi Attebery.

Hello, my name is Brian A. Johnson. I am concerned about the unauthorized use of my telecommunication equipment space dating back to [redacted]. Someone, including a person who does not belong, has been using my equipment without my permission. This resulted in disruptions to my phone line, affecting my contact with my family and military crew. Certain individuals, like Michelle Reynolds and Michele Johnston, seem to be involved in tying up my phone line constantly. I feel like time is running out for me to address this issue before significant damage is done. Unfortunately, even reaching out to organizations like the CIA didn't provide any help. I urgently need assistance to resolve this situation promptly. Your attention and help in this matter are greatly appreciated. Thank you.

Hello, I'm William R DiSalvo. I spent 20 years working for LM, 14 in East Windsor, NJ, and 6 in Sunnyvale, CA, retiring in [redacted]. As I write my life story, I've been trying to obtain my excellent performance evaluations without success. I contacted LM in Sunnyvale, but was directed to Bethesda's headquarters. I sent a letter to Mr. James Taiclet, Chairman & CEO on 10/19/[redacted], confirmed delivery by USPS. Despite multiple calls to Bethesda, I haven't received a response. On 3/31/[redacted] I spoke to Barbara, who assured a response, but as of my 4/1/[redacted] call, still nothing. I'm reaching out for assistance before involving my Congressman, Mr. Brian Fitzgerald. This is crucial to my story. Thank you.

Lockheed Martin (LM) shows little concern for their retired employees. I faced difficulties trying to obtain copies of my Performance Reviews and requesting an increase in health cost reimbursements. Previously, LM supported retired employees by subsidizing premiums, but a few years ago, this changed to providing $[redacted] each for healthcare expenses. Despite accumulating over $10,[redacted] in reimbursements, I was denied a raise in the benefit amount. It appears LM values profits over recognizing our efforts that contributed to their success.