Liberty Utilities Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Liberty Utilities customer service, archive #1. It includes a selection of 1 issue(s) reported February 10, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have a concern about Liberty Utilities' water conservation efforts. While they are working hard to conserve water, I believe they are missing the mark by not providing customers with updated information on their water usage. It seems that we only become aware of issues like leaks or running toilets when we receive a high water bill. If Liberty Utilities can read the meter to determine our usage, why can't they use this same information to alert us before water is wasted? By empowering customers with real-time data, we can all do our part to save water and money. I am sharing this feedback following a recent incident and believe there must be a better way to address this issue. Thank you, dotndave.
Reported by GetHuman4347332 on Monday, February 10, 2020 8:36 PM

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