Leviton Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Leviton customer service, archive #1. It includes a selection of 2 issue(s) reported April 9, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently installed a Leviton smart switch Gen 2 for my fan. The switch works perfectly for my lights but after 2 weeks, the fan receives constant power even when I press the switch. The switch's green LED light indicates it is functioning but the fan remains on continuously. I attempted a factory reset, however, the issue persists.
Reported by GetHuman-ortizmic on Friday, April 9, 2021 3:29 PM
I am a dedicated electrical contractor with over 40 years of experience, and I have always trusted Leviton for my finish work needs, including switches, receptacles, and dimmers. I am proud to share that I have designed and patented the "Horizontal Duplex Receptacle," Patent #D914608. This innovative duplex receptacle is specifically created for horizontal installations, with side-by-side inputs and the grounding electrode positioned at the 6 o'clock location, unlike traditional configurations. I invite you to search for "Horizontal Duplex Receptacle" on Google and view the corresponding video on YouTube. My patent is currently up for sale, and I believe Leviton would be the perfect partner for its production. Please reach out if you are interested. Thank you, Barry B.
Reported by GetHuman-wireworx on Tuesday, April 11, 2023 10:56 PM

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