Level 3 Communications, LLC Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Level 3 Communications, LLC customer service, archive #1. It includes a selection of 3 issue(s) reported April 6, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I reside across E State Road 46 from your communications building. I have discovered that conservancy tax is being wrongly collected on your property. This information will be listed as "other assessments" on your tax documents. Your company is being charged $6,[redacted].02 annually for this tax. Upon checking with the Department of Natural Resources, it is clear that your land was never part of the conservancy district. Kindly look into the Lake McCoy Conservancy District Indiana tax audits. The state has criticized the district's financial management, likening it to that of a foreign nation. There seems to be significant illegal activities taking place within the district. I sought advice from two retired judges and a lawyer, who all acknowledged a potential major case, but recommended a larger law firm due to the scale of the issue. Locals even refer to it as a conspiracy district, indicating the questionable practices in place. If you require further information, please feel free to reach me at [redacted].
Reported by GetHuman-travisme on Saturday, April 6, 2019 1:31 AM
Dear [Redacted], I am writing to escalate an urgent matter regarding the online content hosted by parler.com on servers within Level 3's netspace. Specifically, the IP addresses 8.[redacted].73.[redacted], 8.[redacted].[redacted].[redacted], and 8.[redacted].[redacted].[redacted] are being used to promote content that glorifies political violence. Given the recent events at the US Capitol on January 6, [redacted], it is crucial to address the implications of providing infrastructure to such content. I urge your corporate risk and brand management teams to thoroughly consider the role your company plays in endorsing potentially harmful material. Your prompt attention to this issue is greatly appreciated. Best regards, Bryce A. Lynch Director, Research and Development, Virtual Adept Networks Director, Infrastructure, Special Circumstances, LLC
Reported by GetHuman5641504 on Monday, January 11, 2021 2:40 AM
This morning at 8 am, my 91-year-old mother received a call on her phone. I answered and spoke to a man (number: [redacted]) who was aware of the early hour but threatened to call again the next day after I asked him not to disturb us. When questioned, he rudely said he would call early again because he deemed me an inappropriate name. I checked the number, and it belongs to Level 3 Communications. This behavior is far from normal or acceptable. It's concerning that a company would tolerate such conduct from its employees. Spam calls are one thing, but being verbally attacked is completely unacceptable. Management should take action and address their staff's behavior rather than turning a blind eye for their own gain.
Reported by GetHuman-dfahrer on Tuesday, December 14, 2021 2:29 PM

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