Kaz Customer Service Issues

I've tried calling multiple times today, but unfortunately, I keep getting disconnected. Finally, when I got through to Brianna, she abruptly ended the call! I'm frustrated and just want a solution. My Kaz nightlight stopped working, even after using a regular light temporarily and cleaning the heating element. I'm unsure if it needs to be replaced or if there's a fix. Additionally, I don't have a cell phone.

I recently bought the Vicks UltraQuiet Model V5100NSVD1 from CVS online. I followed the instructions carefully. The light on the dial is on, and the water reservoir filled up correctly. Oddly, the water is vaporizing without the reservoir, but once I place it back on, no mist comes out, and the machine is silent. It seems like the fan may not be functioning. Any assistance would be appreciated.

I received Model HEV [redacted] today. The tank cover broke when accidentally dropped while removing tape. I have a similar HEV [redacted] without the humidity display and decided to buy another. I would like to purchase a replacement tank cover instead of returning the whole unit. Unfortunately, I couldn't reach you by phone due to New Year's closure. Wishing you a Happy New Year! Please contact me at [redacted] (home) or [redacted] (cell). If you prefer to send the part, my details are: Kathleen Pfeiffer, [redacted] Chopping Road, Mineral, VA [redacted]. I am happy to provide my credit card information over the phone if needed. Thank you.

I purchased your thermometer to check my temperature while feeling sick. I expected a simple product with a one-minute learning curve - turn on, take temperature. However, I encountered a product with modes, menus, and a complicated 20-page manual. I'm frustrated and unwell, and at 64 years old, I lack the tech savvy to navigate this. The absence of a straightforward on/off temperature check is unacceptable for a $70 product. Your customer service automated system's lack of clear operating hours only adds to the frustration. I demand a refund or a clear explanation via email on how to use the thermometer without all the unnecessary complexity. Ease of use should be a priority for customer well-being.

I have three Pur Plus 30-cup water reservoirs, one of which has a cracked lid (DS180OZ model). I've tried searching online on websites like Walmart, Ebay, Amazon, and others for a replacement lid, but haven't been successful. It appears that Pur Plus, Kaz USA, and Helen of Troy are all related. Could you assist me in finding the replacement part number or SKU for the lid of the DS180OZ model? I'm interested in purchasing one or potentially three replacement lids. Please provide details on the cost of the item, shipping fees, and any warranty information available. My name is Steve Babecki, and you can reach me at either [redacted] or [redacted]. I appreciate any help you can offer in locating the replacement lids for my Pur Plus water filtering reservoir. It would be great if you could call me back with the necessary information to proceed with the order. Thank you in advance for your assistance. Best regards, Steve Babecki