Kansas City Chiefs Customer Service Issues

I attended the Chiefs game against the Packers on August 30, [redacted]. During halftime, I went to my car to smoke and get my wallet for some beers. It was my first game, so I wasn't familiar with the rules about leaving and re-entering. I asked the gate attendant about coming back in and they mentioned it was their first day and unsure, but said we could re-enter. When we came back, the supervisor named Jeremiah informed us we couldn't re-enter. If we knew earlier, we wouldn't have spent money inside. I spent $80 on tickets, $38 on parking, and over $30 on food and drinks. I missed half the game due to misinformation about re-entry.

I attended the Chiefs vs. Packers game recently. At halftime, I went to my car to smoke and get my wallet for some beers. It was my first Chiefs game, and I wasn't sure about leaving during play, so I inquired at the gate. The staff member, who didn't provide a name, mentioned it was their first day and unsure but indicated we could return. To my disappointment, upon returning, Supervisor Jeremiah said we couldn't re-enter. Had we known, we wouldn't have spent money on stadium purchases. I spent $90 on 2 tickets, $60 on parking, and over $30 on concessions, only to miss half the game after being given incorrect information about re-entry.

I encountered a significant issue entering the gates at the Arizona Cardinals game yesterday, 11/11/[redacted]. My group lined up 45 minutes before the game but faced delays due to inadequate metal detectors and lack of personnel for security checks. As a paying customer who missed a portion of the game, I found this experience the worst. Better communication and improved staffing could have prevented this. The Kansas City Chiefs organization should consider offering refunds or discounts to affected fans. I have already voiced my concerns directly to the team and look forward to hearing back. If no response is received, I will share my experience on social media. For future games, I will reevaluate attending Chiefs games based on this incident. Mistakes happen, but transparency and apologies are crucial for fan satisfaction. Thank you for addressing this matter promptly. -Doug M. [redacted] Lincoln, NE

Sexual assault is a deliberate act where a person sexually touches another individual without their consent or forces them to engage in sexual activities against their will. At a public event watching a football game, I experienced eight intoxicated individuals pushing, shoving, and grabbing me inappropriately, with no repercussions except a warning given to them. Despite reporting this assault to the KC Chiefs management, security, and police, I was denied the opportunity to file a written report and was even escorted out of the venue, being treated as the problem. The lack of proper response and dismissal of my report have caused distress, leading to missed work and therapy sessions. It is disheartening that such behavior is condoned and disregarded, reflecting poorly on the organization's values and treatment of victims. Feelings of frustration and disappointment arise from the realization that such incidents are not uncommon and that those responsible faced no consequences. The insensitivity shown post-incident exacerbates the pain and trauma endured, emphasizing the importance of acknowledging and addressing victims' experiences and advocating for a safer environment for all attendees.

Hello, I'm Nathan, a 28-year-old living with a spinal cord injury and Type 1 Diabetes since a young age. Despite the challenges, I maintain a positive attitude and enjoy making others laugh with my great personality and sense of humor. As a big fan of the Chiefs and Royals, I cherish time with my family, especially my nieces and nephews whom I hope to see grow up. Managing my diabetes is crucial, but my high blood sugar levels pose a significant risk to my health. To improve my condition, I am seeking support to afford a Continuous Glucose Monitoring System (CGM) that could help regulate my blood sugar levels effectively. I have set up a GoFundMe page to raise funds for this essential device. Your assistance in reaching my goal would mean a lot to me. Thank you for considering helping me on this journey to a healthier future.

I would like to discuss the matter regarding Tyreek Hill and Kareem Hunt. Initially, I believe Kareem Hunt was released prematurely. Why didn't he receive counseling support? It's possible the Chiefs feared public backlash, but with counseling, Hunt could have remained on the team. Concerning Hill, it's evident he also needs help. Does the organization offer psychological and therapeutic support for anger and family issues? If he experienced a physical injury like a torn ACL, medical professionals would intervene. Both players are not only assets to the team but also to their families. I hope Hill doesn't follow the same path as Hunt. Another team may sign him, but if the Chiefs provide support, it could lead to a positive outcome. It's crucial to invest time and resources into helping him without being influenced by media opinions. Success is possible with the right approach; please ensure Hill receives the assistance he needs. Thank you, Marc Gold (email: [redacted])

As a dedicated Kansas City Chiefs fan, I was deeply disappointed by the inappropriate conduct displayed by some players, such as Kelsey and Hill, at the recent pep rally. The presence of children in the audience made their use of foul language and lewd actions highly inappropriate. I believe these players should face significant fines to address their behavior. I no longer view them as role models for the youth or hold them in high regard. This behavior has indeed tainted what should have been a celebratory day for Andy Reed. Sincerely, Bill Caton

I am stepping out of my comfort zone to express my thoughts on the parade I attended yesterday. It was heartwarming to witness fans come together to support the Chiefs. However, I was disheartened when I saw some players engaging in excessive drinking during the parade. As kids watched their idols, who they've admired throughout the season, they observed a different side of them. Instead of enthusiastically interacting with fans, some players were visibly intoxicated, which was disappointing for the children present. Despite this, I appreciated seeing Tyrrann Mathieu and other players walking among the crowd, interacting with fans and taking pictures. It was a positive experience to see fans getting to meet their beloved players.

If Kansas City plays like they did on Sunday, it seems challenging to envision a team they can defeat. The pass defense, offensive line, and defensive strength all seem lacking. The decision by the coach to limit Mahomes to a pocket quarterback stands out as a significant error. In Mahomes' early games, his ability to move out of the pocket and connect with his targets left opponents bewildered. Regrettably, this aspect seems to have vanished, affecting the team's success in scoring high points per game. Now, Mahomes appears more vulnerable, easy to locate, leading to ineffective plays. The shift from his previous dynamic style to a pocket quarterback is disheartening. Seattle's success in finding open receivers contrasts sharply; their quarterback's agility plays a vital role. Mahomes excelled at this, yet his freedom to move has been restricted to the pocket, impacting his performance negatively. It appears to be a regrettable decision.

I am feeling incredibly let down after the recent Super Bowl loss. The game seemed to be tilted in Tampa Bay's favor with the help of the referees. The Chiefs couldn't gain momentum, and I'm left wondering about Andy Reid's son's involvement. The officiating was clearly one-sided, favoring Tampa Bay. It's frustrating to see the game swayed by poor calls. Despite the chiefs' efforts this season, the unfairness of it all is disheartening. The feeling of bias in the game makes me question the integrity of the sport. It's disheartening to witness such favoritism and I am debating my continued support for football after watching this unfold.

I would like to address the issue with the defense. I am disappointed with their performance and so are many other fans across the country. Since Mahomes signed a $[redacted] million deal, his playing ability seems to have declined, which is not enjoyable for any of us to watch. The solution is simple: the defense needs to be fixed. It may be necessary to make changes from the top to the bottom of the team if some members are not doing their job properly. It is unacceptable for a coach like Andy Reid not to have a strategy to gain just one yard. The team seems to be regressing instead of progressing, which is disheartening. Please, whoever reads this, understand that this is not your fault. I had even packed away all my Kansas City merchandise until they won a playoff game, which took three years. I hope they don't make me do that again. There are more issues I could address, but as a loyal fan, I watch every game closely from my recliner and some of the mistakes are unforgivable. Andy, it's fine to sub Mahomes out; it can help him improve as a player. The focus should be on fixing the team's performance. Email: [redacted] A Dedicated Fan

In relation to Andy Reid: Communication is key. Words hold power, especially in times of change. Expecting someone to perform differently can be challenging, particularly when it requires significant mental adjustments. The impact of words was evident during the game on Sunday, the 30th, where it seemed to affect everyone post half-time. The outcome of the game may have been influenced by the approach used. Being perceived as a bully can have consequences, especially in crucial moments like this. Resolving such issues is intricate; it requires introspection and understanding the implications of one's actions. A constructive conversation could be beneficial in making him realize the impact of his words on the team's performance. It's essential for him to handle frustrations better to avoid similar outcomes in the future. Ultimately, the responsibility for the game's result falls on the coach, not on the quarterback or the players.

URGENT: Rick Burholder needs to contact Dr. Eric Lopez at the Total Wellness Centre in Sunrise, Arizona, for Patrick's ankle issue. Dr. Lopez specializes in stem cell treatments and has a strong track record. I was limping for about a year until I visited in November [redacted]. I limped in at 2 pm and walked out normally at 5:30 pm. This treatment is not long-term; it only requires one day including travel by private jet. A friend recommended Dr. Lopez, and he has had positive experiences with nearly 30 referrals. I am unable to call now as I'm on a cruise in an area with no reception north of Antarctica. Please look into this. Contact Dr. Lopez at [redacted]. I will pass this information to my friend, Don Currie, who may reach out. My name is David Haines.

I apologize for the inconvenience, but I couldn't find another way to contact the team. I believe having a drink at the Super Bowl victory celebration is harmless. It's important to remind children that adults sometimes drink but that doesn't mean it is okay for them to do so. Adults make mistakes, including our heroes. We can't shield our children from everything we want them to avoid. It's okay for them to learn a lesson from real-life situations. People should relax and not overreact. Patrick's talent is natural, and it's unnecessary to accuse him of using performance-enhancing substances. Sports commentators should address him correctly, or they should gift Patrick a large bottle of ketchup. Thank you for listening to my thoughts. Jules B. [redacted] E 39th St KCMO [redacted] [redacted]