Iowa Workforce Development Customer Service Issues

I need to file a wage investigation for my new claim for the week ending March 15th. I am positive I have worked during each quarter of my base period. I have my [redacted] W-2s and my local union has records of my job call history to support the start and termination dates, including reasons for termination such as short-term calls ending and a reduction in force. I have income in each of the base period quarters in question. I prefer dealing with things in the order they need to be addressed. I have provided the names, phone numbers, and addresses of each employer along with pictures of all four W-2s. I am refining my efforts and seeking compassion and clarity during this challenging time.