Hurtigruten Voyage Cruise Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Hurtigruten Voyage Cruise customer service, archive #1. It includes a selection of 1 issue(s) reported January 19, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Subject: Urgent Assistance Needed - Travel Issue in Oslo with Booking Ref [redacted]
Dear Support Team,
I urgently need help as I find myself stuck in Oslo after a challenging journey aboard the King Harald. Norwegian Airlines refused to allow me onboard without a required Covid test, which I couldn't get on the ship as it was deemed unnecessary. I'm currently stranded in an Oslo hotel, uncertain about when I can secure a flight back to England.
The lack of assistance from Norwegian Airlines has been disappointing, with their staff showing little regard for my situation. The conflicting information I've received has left me unsure whether I need a Covid test in Oslo, the UK, or both.
Additionally, a recent text message concerning my transfer from Bergen airport to the port had incomplete details. I sent a follow-up email seeking clarification but received no response.
Your prompt attention to these matters would be greatly appreciated.
Best regards,
Anthony B.
[redacted]
Reported by GetHuman7038728 on الأربعاء ١٩ يناير ٢٠٢٢ ١٤:٠٨
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