Humana Military Healthcare Services Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Humana Military Healthcare Services customer service, archive #1. It includes a selection of 1 issue(s) reported October 25, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have spent an hour and a half on the phone trying to reset my password for the Humana Military app on my iPhone. When I attempt to do it, the app is not accepting the information I enter. It's unclear whether my TRICARE ID or my User ID is causing the issue, as the app doesn't specify. I have used my DoD Benefits # for TRICARE ID and what I think is my User ID during registration.
I reached out to multiple customer service representatives from TRICARE, Humana Military, and DEERS, but I was constantly transferred incorrectly. After the sixth transfer, I got disconnected from Tricare.
Dealing with these government-contracted organizations has been annoying and frustrating. I hope for some assistance, although I doubt I'll hear back. If someone can help, my cell number is [redacted].
Reported by GetHuman-lewismy on venerdì 25 ottobre 2019 18:06
Help me with my Humana Military Healthcare Services issue
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