Hawthorn Suites Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Hawthorn Suites customer service, archive #1. It includes a selection of 1 issue(s) reported October 4, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
During our stay at Hawthorne Suites on Northwoods Boulevard in Charleston, South Carolina from September 20 to 22, my fiance, grandkids, and I encountered cleanliness issues in our initial room, including drug paraphernalia and trash. After speaking with the manager, we were moved to another room and offered a discount for an extended stay. However, despite this, I have not received a refund for the security deposit. Each time I contact the hotel, I am put on hold for long periods and instructed to call back later. I can be reached at [redacted] or [redacted], and also by email at [redacted] Thank you, Sharon Tam.
Reported by GetHuman5331762 on Sunday, October 4, 2020 4:37 PM

Help me with my Hawthorn Suites issue

Need to call Hawthorn Suites?

If you need to call Hawthorn Suites customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Hawthorn Suites

Hawthorn Suites

Find a list of many popular Hawthorn Suites questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
How do I call Hawthorn Suites?Are smoking rooms available?What is the cancellation policy?Is there free Wi-Fi available for guests?Are there laundry facilities at Hawthorn Suites?Do you offer airport transportation?Hawthorn Suites Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!