Happysocks.com Customer Service Issues

I placed an order for socks and a gift box last Thursday but did not receive a confirmation email. I'm sharing my Paypal receipt for your reference. Please, could you look into my order? Thank you. - B.D. Hello Barb Danger, You have sent a payment of $44.00 USD to Happy Socks AB ([redacted]). The transaction may take a little time to reflect in your account. Here are the payment details: Merchant: Happy Socks AB Email: [redacted] Description: - Amount: $44.00 USD - Payment Method: Visa x-[redacted] Please review the information provided. Let me know if there are any issues with this transaction. Thank you for your attention. - Sent from my iPad

My name is Susanne Badawi, and I reside at Courthouse Square Apartments, [redacted] W. 14th Ave., Apt. [redacted], Denver, CO [redacted]. I am facing mold contamination issues at my location. In a nutshell, I am requesting donations of Happy Socks from Nordstrom Rack to gift to veterans at the hospital in Denver, Colorado. My father, a Navy veteran of World War II who was injured at Iwo Jima, was left paralyzed and received care at a VA hospital. This personal experience has shaped my belief in giving back. Despite financial challenges, I wish to continue helping others. If you have any spare Happy Socks, they would be greatly appreciated by the veterans. Your generosity will make a difference. Best regards, Susanne Badawi.

I went to your Bluewater store today to find a birthday gift for my boyfriend. Upon entering, the colleague was assisting another customer. However, when he finished, he didn't acknowledge me or offer assistance as usual. When I inquired about an item's price, he barely responded, leading me to believe it was £30. After confirming, he corrected me saying it was 30% off, making it over £50. When I explained my intentions to buy, he mentioned limited sizes and walked away. This kind of service was new to me, and feeling frustrated, I left without making a purchase. I had hoped to buy something as my boyfriend loves the brand, but this experience has deterred me from returning. Thank you for listening.

I am reaching out about my order# [redacted] for our upcoming wedding. I have contacted support multiple times to ensure it arrives by next Wednesday. I continue to receive generic emails about technical issues delaying the shipment. I am seeking reassurance and request expedited shipping at no extra charge due to the delay. I require a personalized response instead of a template. I hope for a more direct and informative answer this time. Thank you.