GreaterGood Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about GreaterGood customer service, archive #1. It includes a selection of 1 issue(s) reported November 12, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On 11/04/18, I placed an order on walmart.com for a Wooden Revolving Caddy TV Remote Control Stationery Organizer Storage Holder in a brown finish for $8.76. Unfortunately, I received the wrong item, and the instructions are in Chinese. My order number is [redacted]-[redacted]. I would like to return the incorrect item and receive the one I originally ordered. I would appreciate your assistance in resolving this matter. Please advise me on the necessary steps to facilitate the exchange. If the item I initially ordered is not available, I kindly request a refund to the card used for the purchase. Additionally, please provide me with a prepaid return tracking slip to send back the incorrect item. Thank you for your attention to this matter. Sincerely, Lolita Ivy.
Reported by GetHuman-ivychic on Monday, November 12, 2018 10:58 PM

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