GlaxoSmithKline Customer Service Issues

$[redacted] for one month of medication? I am shocked by the price increase since my insurance changed to HSA after my retirement. The cost went from $5 to $[redacted] for my prescription of wellbutrin SR 150mg twice a day. I tried the generic version twice but didn't feel right. The price is unaffordable for me, so I had to abruptly stop taking them. I refuse to switch to the generic brand, as others have also noticed a difference in its effectiveness. The price seems exorbitant considering the manufacturing cost. Can you offer any assistance with this issue, or should I continue to go without medication and feel miserable? The high cost is unreasonable, and I hope there is a solution to this problem. - Joanne

Good afternoon, I recently received information from CVS Pharmacy and Caremark regarding the discontinuation of the brand name Paxil. This news has left me concerned about the impact on patients like myself who have not had success with the generic alternative. It feels unjust that we may have to bear the consequences due to the perception that generic medication is equivalent to the brand name - which I believe is not the case. While I understand the desire to save costs with generics, my experience has shown me the significant difference between the brand and generic versions, especially in terms of effectiveness and quality of life. As a patient who relies on brand name Paxil for managing anxiety and depression, I urge the manufacturers to continue producing it for those in need. I would appreciate clarity on this information shared by CVS and Caremark.

I recently purchased a large bottle of gas relief medication, specifically Extra Strength Cherry Flavored. The lot number is 6NG1A, with an expiration of 12/[redacted]. Unfortunately, after taking several tablets, I discovered a small animal skeleton. This was quite disturbing for me. I wanted to inform you about this issue to help improve your quality control processes. Additionally, I would like to request a refund for the product, even though I do not have the receipt to confirm the exact cost. I trust that you will handle this matter fairly. If needed, I can send back the remaining product along with the remains in a mailing packet. Thank you for your attention to this matter.

I am concerned about the availability of the Herpes vaccine in my area, zip code [redacted]. My husband, who is asplenic, has been patiently waiting for 1.5 years. As Shingles can have serious complications for our age group, being 76 years old, I am eager to know when we can get vaccinated. I have reached out to multiple pharmacies in the area, but they seem to be offering the second vaccine to others and moving through their lists. I believe that individuals with medical issues, like my husband, should be prioritized for the vaccine.

I have been using your company's Coreg CR 80 medication for 4 / 15 years and cannot switch to the generic version. I am exploring the possibility of purchasing this medication at a discounted price. Due to personal reasons, I prefer not to provide specifics at this time. This medication has been crucial for my health, and my wife and I firmly believe it has been a lifesaver for me. I would greatly appreciate it if you could respond to inform me about any options available for obtaining this medication at a reduced cost. Thank you.