George Bush Intercontinental Airport Customer Service Issues

The following are issues that customers reported to GetHuman about George Bush Intercontinental Airport customer service, archive #1. It only includes a single issue, reported on May 12, 2019. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Good afternoon, I left IAH through door A115 at 13:35 on Thursday, 5/9/19 and required directions to the ecopark shuttle stop. I noticed an office with a large sign that read "Ground Transportation & Information" and an IAH representative inside. I waited at the window for a few minutes as the representative seemed occupied. When she eventually opened the window, I asked for directions. Her response was abrupt, and she then rudely slammed the window shut with a displeased look on her face, displaying clear annoyance at being interrupted. This behavior is unacceptable, especially from a customer service representative. It tarnishes the image of IAH. I appreciate if you can address this matter with the employee. I look forward to hearing from you that it has been dealt with. Have a great day, Laura Hitchinson