Flixster Customer Service Issues

Hello, I recently browsed the movie descriptions on a website for the first time. However, when I tried to access the next movie page, a message appeared saying I had been blocked by the owner with error code [redacted]. This was my initial visit to the site, and I am confused as to why I was blocked as I had not even watched a movie yet. I am seeking assistance in getting unblocked so that I can enjoy their movie services. It is frustrating to encounter this issue just as I was excited to watch some movies. I was planning to subscribe to their prime movie services but was blocked before I could proceed. I am using my cell phone to access the website, although I doubt that is the reason for the block. Any help in resolving this matter would be greatly appreciated.

I recently contacted you regarding my experience on Flixtor, and unexpectedly got banned by the owner. This was my first visit to their site, so I'm confused why this happened. I was planning to purchase a yearly subscription, but I got blocked before reaching the subscription page. In my previous message, I mentioned "Flixster" by mistake instead of "Flixtor," and I apologize for the error. I am hopeful you can assist me with resolving this issue. While browsing through their movie selection, I was suddenly confronted with a [redacted] error stating that my IP address had been banned by the owner. Unfortunately, there is no available contact information to reach out to them directly. I am feeling frustrated and seeking a resolution to regain access to their site.

On January 4th, I attempted to purchase tickets for a show at Fat Cats in Rexburg, Idaho at 8:15 PM. However, upon entering my credit card information, I received an error message stating that the ZIP Code did not match the card. Despite ensuring all details were correct, the error persisted. After discussing with my spouse, I attempted two more times but was met with the same error. I never received a receipt via email, indicating the charge hadn't gone through. As a result, we chose to buy tickets at the theater, only to find out that my card was declined. After switching cards, I successfully purchased tickets but later discovered I had been charged three times for a total of $68.70 without receiving any tickets. I kindly request a refund for the undelivered services.

On January 4th, I attempted to purchase movie tickets for a show at Fat Cats in Rexburg, Idaho at 8:15 PM. Despite entering my credit card information correctly, an error message indicated that the ZIP Code did not match the card. I followed instructions to try again, ensuring all details were accurate, yet encountered the same ZIP Code error multiple times. Unfortunately, I did not receive a receipt or tickets via email, confirming the transaction did not go through. In person at the theater, my card was declined, although I had sufficient funds set aside. After using a different card, I was able to successfully purchase the tickets, only to later discover that my original card had been charged three times for a total of $68.70 without receiving any tickets. I kindly request a refund for the duplicate charges as the services were not rendered.

I detailed the issue fully yesterday, but no solution has been provided yet. It's frustrating to be asked how to resolve it when that's what I seek from support. I successfully transferred 76 out of 78 movies from Flixter to Google Play without issues. However, Flixter claims these two movies can't be migrated despite being available on Google Play for rent and purchase. Instead of requesting a solution from me, here's a suggestion: provide new redemption codes for each movie. I can then redeem them on Google Play to access my movies since the original codes, used on Flixter, are no longer valid. Kindly offer a resolution this time instead of inquiring about the problem being resolved, as it's clear it hasn't been. Danno. :)

I attempted to purchase two tickets for The King's Man at the AMC Highlands Ranch 24 on 12/25/21 using my Wells Fargo Visa ending in "[redacted]" and the email "[redacted]" on the Flixster app. After receiving an error message multiple times, I abandoned the purchase. Surprisingly, there are now four charges of $23.96 each on my Wells Fargo Visa, even though I never received any tickets. I kindly request a reversal of all charges as we did not receive a confirmation and secured tickets through a different method.

I bought two tickets for the movie "Dog" on Monday, March 14, [redacted], at 1:40 PM at the Arapahoe Crossing 16 theater using a visa ending in [redacted]. The flixter app timed out during my transaction, so I reselected different seats and successfully reached the confirmation page. Despite the initial timeout message, I received two confirmation emails - one for each purchase. Unfortunately, both transactions were charged to my card, even though the first one supposedly did not go through. I am requesting a refund for one of the charges as I did not intend to purchase two sets of tickets due to the technical issue I encountered with the app prompting me to retry the transaction.

Hello! I purchased tickets as a guest from Flixster and double-checked my email for confirmation, but to my surprise, I never received the tickets or any confirmation. I checked my card statement, and the purchase went through. I tried to find a solution for this issue but noticed that similar questions are going unanswered. This lack of response is disappointing, especially considering this is the only customer support option available. It seems like my problem is a common one that needs to be addressed.

Title Mix-Up: Cargo vs. CarGo I recently came across the movie Cargo on your website from [redacted], and I was thrilled to watch it after seeing the trailer. However, when I hit play, instead of the anticipated Zombie apocalypse movie, I ended up with an animated knockoff called CarGo, related to Lightning McQueen's Cars. The description and cover matched Cargo perfectly, but the content was way off. This mix-up seems to be happening on other sites too. I would appreciate it if this issue could be resolved. Thank you in advance for your assistance.

As a regular movie enthusiast, I usually plan my visits carefully. I reside 35 miles away from the theater, so I book my tickets online in advance to ensure I don't encounter any sold-out shows upon arrival. On Saturday, July 22nd around 3 pm, I purchased two tickets for "Sound of Freedom" showing at 6:40 pm at the Grand 16 Theatre on Johnston St in Lafayette, LA. The tickets were for assigned seats in Theater N, seats J5 and J6. However, upon reaching our seats, we found other patrons occupying them. They too had purchased tickets for the same seats. The situation escalated with security and management involved, and we were only offered seats at the front ends of the row, far from our chosen spots. There was no apology for the confusion, and it appears many others experienced this issue as well. I deliberately select rear seats to avoid discomfort, and this experience left me quite frustrated.