First Alert Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about First Alert customer service, archive #1. It includes a selection of 2 issue(s) reported October 6, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased three First Alert Alarm Model #P1210 smoke alarms in February [redacted]. Despite the higher price, I chose them for the 10-year battery feature. One of the alarms has malfunctioned, producing a chirping sound similar to a low battery warning. I had to deactivate it because it was alarming my dog. The other two alarms are working correctly. The unit that malfunctioned shows a manufacturing date of September 24, [redacted]. I believe the issue stems from this defective unit, not due to any misuse on my part. I kindly request a free replacement to resolve this situation promptly.
Reported by GetHuman-mudmom on Samstag, 6. Oktober 2018 10:47
Five years ago, we installed six First Alert smoke and carbon monoxide detectors, model SC9120B. Now, we are looking to replace these old detectors with new ones while keeping the existing bases to avoid additional costs. Unfortunately, the SC9120B detectors are not available at local stores. Can anyone recommend where we can purchase compatible replacements that will fit the existing bases in our home?
Reported by GetHuman8438679 on Freitag, 16. Juni 2023 19:37
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